Skip to main content
A
Anonymous
July 13, 2017
Answered

change an email

  • July 13, 2017
  • 3 replies
  • 537 views

I have 2 sites that are associated with my business, and one of them I need to change the email on. I have dreamweaver cc on my computer and the files from both sites loaded on to. Now how do i change the email? if anyone can help with this that would be very much appreciated.

    This topic has been closed for replies.
    Correct answer EbaySeller

    You mention emails bouncing back to your inbox in the description of your spam bot attack, implying that the attack involved someone sending emails on behalf of your email address and undelivered emails were then bounced back to you. You also mention creating and managing the email account from your hosting provider's admin panel. I have a feeling that your mentioned hosting provider is not properly configuring the SPF and DKIM records to prevent spoofing.

    It's naive to think that you are protecting yourself from spam by omitting publication of your email address. You might be forgetting that nothing is preventing anyone else you correspond with from publishing your email address, leaving your email vulnerable in your mind. I'd look into other alternatives for managing your email address other than some shared hosting admin panel email management add on service.

    Regardless of whether your email is published publicly or processed on the back end through a server script, the solution of changing your email on your site is the same as what I've already detailed: open the file or db and update the address. Any other info is just a personal account of why you think you needed to change your email address but doesn't help in answering the OP's question of how to change the address on their website.

    EDIT: checked your domain's DNS. No SPF record found! Don't know your DKIM selector so can't check that, but I am taking a wild guess that you don't have that setup either if you don't have SPF and DMARC setup. It looks like a poorly-configured DNS record might be to blame for your spam/spoof/bounceback attacks.

    3 replies

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    July 13, 2017

    When you say change the email, in what way do you mean exactly?

    Last year I had to close my 12 year old domain email account because of a serious spam bot attack.   There was no choice but to kill the account & stop the flood of 3,000+ emails bouncing back to my server's inbox.

    I logged on to my server's Admin Panel and created a new email account.  I deleted the old one.   If you don't have an Admin Panel from which to create new email accounts, you'll need to contact your hosting provider.

    To avoid spam, I never post or publish my email address online.  It's a neon sign to robots.  I always use a contact form that conceals my email address inside a PHP script that robots can't see.  Save and upload to server.   Problem solved.

    If you like to live dangerously & post your email address in plain view, you'll need to perform a site wide Find & Replace to change all instances of the old email to your new one.   Save all pages & upload to server.

    Nancy 

    Nancy O'Shea— Product User & Community Expert
      E
      EbaySellerCorrect answer
      Inspiring
      July 13, 2017

      You mention emails bouncing back to your inbox in the description of your spam bot attack, implying that the attack involved someone sending emails on behalf of your email address and undelivered emails were then bounced back to you. You also mention creating and managing the email account from your hosting provider's admin panel. I have a feeling that your mentioned hosting provider is not properly configuring the SPF and DKIM records to prevent spoofing.

      It's naive to think that you are protecting yourself from spam by omitting publication of your email address. You might be forgetting that nothing is preventing anyone else you correspond with from publishing your email address, leaving your email vulnerable in your mind. I'd look into other alternatives for managing your email address other than some shared hosting admin panel email management add on service.

      Regardless of whether your email is published publicly or processed on the back end through a server script, the solution of changing your email on your site is the same as what I've already detailed: open the file or db and update the address. Any other info is just a personal account of why you think you needed to change your email address but doesn't help in answering the OP's question of how to change the address on their website.

      EDIT: checked your domain's DNS. No SPF record found! Don't know your DKIM selector so can't check that, but I am taking a wild guess that you don't have that setup either if you don't have SPF and DMARC setup. It looks like a poorly-configured DNS record might be to blame for your spam/spoof/bounceback attacks.

      E
      EbaySeller
      Inspiring
      July 13, 2017

      Changing email is the same as changing any data on your website. Depending on how the information is stored, either edit the relevant file or update the entry in the database.

      B
      Community Expert
      Ben MCommunity Expert
      Community Expert
      July 13, 2017

      If the email is on the page, then you likely just need to update the code on the page.  If it is in a contact form it could be within a script in which case you would need to update that file.  DW isn't a drag and drop solution so you may not be able to easily look and edit your page.  Personally I would just hire someone to make the changes to your site if you don't feel comfortable editing the code.

      Firefly Community Gallery
      Adobe Firefly

      Remix with Firefly Community Gallery

      Thousands of free creations to fall in love with and remix in Firefly.

      Explore now
      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices