Clarity Cookie Consent Questions

Forum|Forum|5 months ago
August 27, 2025
1 reply
264 views

Okay so starting October 31st, for us to be able to use Clarity we need to put the API code from Clarity (Microsoft) into our website. I have been able to obtain the code from Microsoft but they will not assit with how to integrate it into our website using Adobe Dreamweaver and that I would have to ask Adobe Support since it is their product.

Adobe support says they will not help me since it is a Microsoft product. Thus I am stuck in the standard support scenario, finger pointing and eventually blaming the end user all while say "thanks for the money, your on your own".

I need to know where to place the api code that microsoft gave me into our website. IF any one can help I would appreciate it. I have till October 31 before our serivces get downgraded if we do not have this in the site.

Jon Fritz

Community Expert

Choose the Install Manually option on this page:

https://learn.microsoft.com/en-us/clarity/setup-and-installation/clarity-setup

As far as I can see, you just need to copy and paste the code they give you into the <head> section of your pages, then upload your changed pages.

Pasting it into your pages just before the ending </head> tag at the top should do the trick.

D

davidt19834378Author

Participant

Jon,

Thanks, we have the initial script uploaded into the page. This is about the location of the consent dialog referenced in:

Clarity Cookie Consent API - ConsentV2 | Microsoft Learn

Sorry not a computer programer just a small business owner, aka chief cook and bottle washer.

Nancy OShea

Community Expert

This is about the location of the consent dialog referenced in:

Clarity Cookie Consent API - ConsentV2 | Microsoft Learn

Sorry not a computer programer just a small business owner, aka chief cook and bottle washer.
By @davidt19834378

=========

When you need legal advice, do you call a plumber?

When you need accounting advice, do you consult an auto mechanic?

Hire an experienced web developer to help you. My fear is that you don't know what you don't know, and could be putting yourself at risk for more serious problems later.

EU web mandates are complicated and require some specialized knowledge for business sites to stay in compliance. There's more to it than just copying & pasting codes.

https://www.levelaccess.com/compliance-overview/european-accessibility-act-eaa/

Nancy O'Shea— Product User & Community Expert

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