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SamAyr
Known Participant
March 9, 2019
Answered

Classroom in a book. Dreamweaver CC 2019

  • March 9, 2019
  • 3 replies
  • 2465 views
Dear Adobe.

I am SO angry and disgusted by your swindling tactics....

I have just bought another of your "Classroom in a book" tutorial manuals...

This on Dreamweaver CC 2019 release.

It is TOTAL RUBBISH....

There is not ONE tutorial based on the 2019 release.

I have also the 2014 release tutorial book... (5 YEARS older)

That book actually has MORE help and information and tutorials than this "NEW" edition.

You have swindled me. (and anyone else buying this book)

Thinking it will have updated tutorials, etc.

NOT A CHANCE...

I am better off using my old 2014 book, which I am now going to do....

I STRONGLY suggest you make an attempt to placate me, with things like a FULL REFUND.

A means to return this TOTAL WASTE OF PAPER back to you at NO COST to me...

I will tell you, I will NOT let this matter slip now.

Glen Gibbs.

    This topic has been closed for replies.
    Correct answer BenPleysier

    Adding to the comments of others, this is a user2user forum. The regulars that come here have no affiliation to Adobe other than that they use Adobe products. In other words, with this forum you are a lot further from the source than if you would be by contacting the publisher or Amazon.

    3 replies

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    March 10, 2019

    My biggest complaint with  technical books about Creative Cloud is that they are written well in advance of the product's release date.  So authors are using older pre-release versions that are usually incomplete.  By the time the book hits the shelves, it'a already somewhat outdated.  In my view, online resources are more up to date than 1st edition books.

    Nancy O'Shea— Product User & Community Expert
      Nancy OShea
      Community Expert
      Nancy OSheaCommunity Expert
      Community Expert
      March 9, 2019

      Why are you posting complaints here?  Why don't you contact Pearson Education, the publishers of Classroom in a Book series?

      Contact Us

      Nancy O'Shea— Product User & Community Expert
        S
        SamAyrAuthor
        Known Participant
        March 9, 2019

        Hello Nancy OShea.

        My original reply to you seems to have disappeared...

        So, sorry to repeat, if it somehow finds its way on here.

        Why am I complaining on here, to Adobe ?

        "Pearson" are only the Publishers....

        They will only publish what you write.

        I have no issues with the Publication....

        A tagline on the cover of the book says"The official training workbook from Adobe"

        Why should I write and complain to Pearson ???

        They have acted OK.

        Glen Gibbs

        BenPleysier
        Community Expert
        BenPleysierCommunity ExpertCorrect answer
        Community Expert
        March 10, 2019

        Adding to the comments of others, this is a user2user forum. The regulars that come here have no affiliation to Adobe other than that they use Adobe products. In other words, with this forum you are a lot further from the source than if you would be by contacting the publisher or Amazon.

        Wappler is the DMXzone-made Dreamweaver replacement and includes the best of their powerful extensions, as well as much more!
        John Waller
        Community Expert
        John WallerCommunity Expert
        Community Expert
        March 9, 2019

        Why not leave a detailed review on Amazon.com?

        https://www.amazon.com/Adobe-Dreamweaver-Classroom-Book-Release-ebook/product-reviews/B07L6NB965/ref=cm_cr_dp_d_show_all…

        52% of reviewers give it a 5 star review there. 14% give 1 star. Add your voice.

          S
          SamAyrAuthor
          Known Participant
          March 9, 2019

          John Waller.
          Thank you for this suggestion.

          I prefer to go to the "SOURCE".

          A catch line actually used by Adobe for their training from the SOURCE....

          John Waller
          Community Expert
          John WallerCommunity Expert
          Community Expert
          March 10, 2019

          OK. No problem but product forums won't be your best bet for content feedback. Nothing will change other than perhaps an expression of disappointment from a passing Adobe staffer. You need to find the influencers - who are not here.

          As Nancy says, start with the publisher. It's their product. They are not just a postbox for the author. They commissioned the book, guided the content style and targeted a specific market. They want to hear from readers and to sell as many books as possible.

          Pearson have a Content Feedback section on their website.

          Pearson Support

          Equally, a detailed review on Amazon with examples will likely have a lasting effect for Pearson, Adobe and future potential readers. Find the right platform for your views (not here for book reviews though) and publish them thoughtfully.

          I certainly read Amazon reviews before purchasing books, especially technical ones like CIB.

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