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AmySykes
Known Participant
December 18, 2020
Question

Clicking on the document tab's X is not closing the document/

  • December 18, 2020
  • 2 replies
  • 262 views

When I try to close an open document by clicking on the document tab's X, it does not close? I can close doing file > close, but that is not what I want. Can anyone help? Thanks

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    2 replies

    AmySykes
    AmySykesAuthor
    Known Participant
    January 18, 2021

    Hi Nancy, Good morning. I am using Adobe Dreamweaver version 21.1. Adobe Creative Cloud states I am up to date. I am using Windows 10 home version as my operating system. I have tried restarting my system. I am just not sure why I am having the issue. 

    Nancy OShea
    Community Expert
    Community Expert
    January 18, 2021

    Welcome back.

    Try restoring preferences.

    https://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver.html

     

    Failing that, use the Adobe Cleaner tool to remove old app followed by a reinstall of DW.

    https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

     

     

    Nancy O'Shea— Product User & Community Expert
    Nancy OShea
    Community Expert
    Community Expert
    December 18, 2020

    Which version of DW?

    Which operating system?

    Did you try restarting your computer yet?

     

    Nancy O'Shea— Product User & Community Expert