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Participant
April 1, 2017
Answered

Code View Blank in DW 2017

  • April 1, 2017
  • 9 replies
  • 11456 views

Why is it while using Dreamweaver 2017 that when editing pages sometimes between 2-30 in dreamweaver the code view will randomly be a blank grey block with no code inside even though there is code and design view shows there's stuff? I've tried reinstalling it completely to trying it on a brand new mac book ( literally days old ) and this issue STILL happens. The Os is Sierra 10.12.3 if that helps.

    This topic has been closed for replies.
    Correct answer Preran

    I checked with the team and they have logged a bug for this issue to be fixed in a future update. Stay tuned. Apologize for the frustration until the fix is released.

    Thanks,

    Preran

    9 replies

    stevethornton
    Known Participant
    December 4, 2020

    What has worked for me, at least so far, is to save the file, close it, re-open it and it works.

    Participant
    May 2, 2019

    Having the same issue in 2018 on Mac. Ugggh First 2019 kept crashing so I decided to use 2018.

    Participant
    November 14, 2019

    Here it is. 11/14/19. Still having this same issue. It seems like Dreamweaver is usually having issues when the file is set to XHTML transitional 1.0. 

     

    It has been working fine for a few months. But now Live view is blank again. Having to look at Design view, hurts my soul. Alignment is off, tables and buttons are crazy looking. I feel like I'm on a crazy train that keeps traveling back to 2007. Expanded tables view bro.

    Nancy OShea
    Community Expert
    Community Expert
    November 14, 2019

    I still have a scant few XHTML documents I work with in Design and Live view without problems.   When rendering fails, it's often code related. Even small errors can wreak havoc in some modern browsers.  Live View is no different as it is a Chrome rendering engine. 

     

    Online Validation Services

    https://validator.w3.org/

    https://jigsaw.w3.org/css-validator/

     

     

     

    Nancy O'Shea— Product User & Community Expert
    Inspiring
    August 7, 2018

    Searching for fixes online reveals several threads where people experienced the same issue. I myself found that restarting DW 2017, whenever this occurred, fixed the issue. This issue was more prevalent in DW 2018. I am now in v18.2 (10165 build) and I am unable to view code for any file type in (even when creating a new file) in a code-view or split-view and restarting DW does not fix the issue.

    Nancy OShea
    Community Expert
    Community Expert
    August 8, 2018
    Nancy O'Shea— Product User & Community Expert
    Inspiring
    August 9, 2018

    Thanks Nancy, but I have tried this too. As my issue relates to DW CC2018 (18.2) I set up a new thread here: #10545792 with a screen capture video of the issue. There is another thread here with someone else experiencing the issue; #10421408

    Nayan_Kankariya
    Community Manager
    Community Manager
    March 20, 2018

    We have fixed the code view going blank issue in the latest Dw update 2018.1. Please update Dw to the latest version and request you to revert back with your findings if you are still encountering code view blank issue.

    Thanks,

    Nayan

    Dreamweaver Team

    frankm-viz
    Participant
    March 27, 2018

    This issue is not fixed. I am running version 18.1 and I cannot see anything but grey in the windows. I have uninstalled, deleted preferences, reinstalled, and still the same thing. This all happened after the update.

    The only time I can see anything is when I choose 'Code-Design'. It shows me the Design section, but the code area is still dark gray. Any other mode is just gray windows.

    Very inconvenient as I'm traveling for work right now and nothing is working.

    I am on a MacBook Pro running the latest version of OSX.

    Nayan_Kankariya
    Community Manager
    Community Manager
    March 27, 2018

    Hi Frankm-viz,

    Sorry for the inconvenience, we have made sure the root-cause of this issue is fixed. But as you already said, you tried it with deleting preferences. Can you also quit Dw and rename all the older Dw version preferences available on your machine and then launch Dw 18.1 ?.

    Files which are to be renamed:

    1. Navigate to /Users/[User Name]/Library/Application Support/Adobe and rename all the Dreamweaver related folders. For eg, 'Dreamweaver CC 2017' folder to 'Old Dreamweaver CC 2017'.

    2. Navigate to /Users/[User Name]/Library/Preferences and rename all the Dreamweaver prefs. For eg, 'Adobe Dreamweaver CC 2017 Prefs' file to 'Old Adobe Dreamweaver CC 2017 Prefs'.

    Thanks,

    Nayan

    Inspiring
    March 13, 2018

    Really Adobe do you care at all? Please fix the current bugs before adding more features. Your programs use to be so reliable this doesn't seem to matter to you as much now. Please consider how much this impacts your users. This stuff makes it so hard to work.

    Participating Frequently
    March 1, 2018

    I have the same issue with the newest build of DW 18.  So frustrating!  And very random.  How could this not be fixed yet?

    Usually closing dreamweaver and restarting will solve the issue.  A 15 minute process, it is so slow to close and reopen.

    Jon Fritz
    Community Expert
    Community Expert
    March 1, 2018

    Personally, I use CC2015 due to all of the glitches and inconsistencies in the more recent versions. It's easy enough to have them both installed, and hopefully, in the next update, they'll fix the issue and I can start using newer features in CC2018.

    If not, CC2015 does everything I need and won't be updated further, so should continue to work for a good long while.

    Make sure to add your voice to the bug report forum and drop back to a usable version of the program until it's fixed.

    As a paid subscriber, you have access to every full version release all the way back to CS6 Cloud. All versions can be installed on the same machines at the same time under a single subscription, they just won't run concurrently.

    1. Open the CC Desktop App
    2. Click the Apps tab
    3. Click the small triangle next to DW's button
    4. Click Other Versions
    5. Click the version you want and install

    In the future, be sure to click the Advanced Options link in the installer dialogue window so you can turn off the "Remove Older Versions" checkbox. That will allow you to keep your older, functional version while testing the latest releases to make sure bugs and/or removed features don't interrupt your workflow.

    Unfortunately, it appears that Updates don't always equal Upgrades with the subscription service.

    Participant
    November 6, 2017

    I have the same problem. Sometimes works properly when Dreamweaver is newly launched, but a lot of the time none of the ways of viewing code work and I have to use a text editor instead.

    Participant
    May 8, 2017

    I have this same issue; very frustrating.

    While just switching between various Code/Split views doesn't usually work for me, what does work is going to View > Live Code. The code appears, and then remains visible even after you turn Live Code off.

    Preran
    Community Manager
    Community Manager
    May 8, 2017

    Apologize for the inconvenience. I am checking with the team about the latest status of this issue.

    Nancy OShea
    Community Expert
    Community Expert
    April 1, 2017

    It happens once in a while for me too on Win10.  

    Usually, switching views a couple of times will bring it back,

    Or try opening your Code Inspector  (Win F10).

    Also, run validation to check your code for errors.

    Nancy O'Shea— Product User & Community Expert
    NoggyAuthor
    Participant
    April 4, 2017

    Yeah I tried switching views like you said, but it doesn't fix anything. When trying to do a find/replace all when the code view is blank on a couple pages the replace function doesn't happen on those pages either which is a huge pain in the ass. The only solution i've found is to downgrade back to 2015. How anyone could accept this type of bug from running rampant is beyond me.

    Jon Fritz
    Community Expert
    Community Expert
    April 4, 2017

    Since it seems pretty repeatable for you, make sure to report the issue under DW's Help > Report Bug/Feature Request.

    The more people that report a given bug, the higher on the list of fixes it will go (at least, that's what we're told).

    I've had it happen once or twice, closing and reopening the file fixed it for me.

    However I couldn't replicate it so never reported it.