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Participant
January 22, 2021
Question

Command "Put" does not upload a file

  • January 22, 2021
  • 4 replies
  • 1751 views

I just transferred my old Dreamweaver site (CS3) over to Dreamweaver 2021.

All seems working pretty well as I'm getting used to the new version.. however, one issue:

For uploading files to my server… When I Command-click a file and choose "Put" in the dropdown menu, it tells me that it has uploaded successfully, but it actually does not upload or overwrite the older file already on the server.

 

As a test, I also have manually deleted the older file on the server, and it still won't upload the new file.

 

And here's what's peculair: With the local and remote servers in side-by-side, I can do a drag-and-drop of the file over to the remote server, and it works! So this is telling me that the connection is established - - or, I would think so.

 

Any advice, thanks much!

Brian

This topic has been closed for replies.

4 replies

Jon Fritz
Community Expert
Community Expert
March 4, 2021

What you describe sounds like the files are uploading, but possibly to the wrong location. 

It's not unusual for that to happen when switching versions of the program and accidentally leaving off the Remote Root Directory from your FTP settings, or accidentally creating a duplicate root directory (usually www, htdocs or public_html) and uploading to that duplicated folder instead of the actual site root.

Posting a screen capture of your Expanded Files window while connected to your server would show if either of those were an issue.

Participating Frequently
March 9, 2021

Thanks Jon, for your reply. Is this screen grab what you need to evaluate?

Participating Frequently
March 9, 2021

Jon, Here's a pic of some FTP setting, if it's a help

Participating Frequently
March 3, 2021

For whatever it's worth, let me update my comments… when I have been saying "Command>Put", I actually meant to say "Control." In essence, you hold Control, click the file to upload, and then choose "Put" in the dropdown menu. (I'm on a Mac)

Nancy OShea
Community Expert
Community Expert
March 4, 2021

Hi @Brian5C29,

To upload an open document, hold down Ctrl + Shift + U (for upload).

 

Select files from your Files Panel (F8) with Shift + click or Ctrl + click.

Connect to server and hit the UP arrow.  See screenshot.

Hope that helps.

 

Nancy O'Shea— Product User & Community Expert
Participating Frequently
March 9, 2021

Thanks Nancy,

Yes, I'm doing just what you are advising, but this is exactly the step which is not working for me. I'm on Mac, I Cntrl click the file in my local window, and choose "Put." It responds "successful" but still, the file does not upload.

I have my local and remote windows side by side to compare the dates, and the date never updates on the remote server.

Bear in mind that I'm able to drag-and-drop files from my local window over into the appropriate folder in the remote window, and doing it this way works for me!! So this tells me that I have a good connection. I would assume this fact rules out possible issues with the browser cache, or issue with files going to "testing" server.

This error occurs, whether I use the Up arrow for the upload or if I Cntr-click the file and choose "Put" in the dropdown.

Nancy OShea
Community Expert
Community Expert
January 22, 2021

Restart your computer and try it again.

 

Nancy O'Shea— Product User & Community Expert
Participating Frequently
March 3, 2021

My apologies for the long delayed reply. Yes I have restarted, but the issue still persists.

Thanks much, Brian

Community Expert
January 22, 2021

Can you click on Site-->Advanced--> FTP Log the next time you try to upload and see if there is anything being reported as an error that could be preventing the upload from happening?

Participating Frequently
March 3, 2021

My apologies for not reply to you long ago.. I need to fix how I get reply notifications 🙂

 

I watched the FTP Log when I attempted to put a file by Command-clicking>Put, but nothing appears to be an "error" in the log. (pasting the log below…)

Still very odd because I'm still able to drag-and-drop files over to the connected server's specific folders. The files do upload successfully that way, but what a huge hassle when I need to upload many different files into different folders - - I can't upload them all at once.

 

- - - -

 

< 220 fatcow FTP Server Ready
> USER crossboard
< 331 Password required for crossboard
> PASS
< 230 User crossboard logged in
> PWD
< 257 "/" is the current directory
> CWD /
< 250 CWD command successful
> MKD MM_CASETEST4291
< 257 "/MM_CASETEST4291" - Directory successfully created
> RMD MM_CASETEST4291
< 250 RMD command successful
> EPSV
< 229 Entering Extended Passive Mode (|||48600|)
> TYPE A
< 200 Type set to A
> LIST
< 150 Opening ASCII mode data connection for file list
< -rwxr-xr-x 1 1558983 15000 3 May 14 2009 .membership
< drwxrwxr-x 2 99 15000 4096 Sep 16 2009 .trellix
< -rw-r--r-- 1 1558983 15000 14251 Nov 1 2012 FormToEmail.php
< drwxr-xr-x 2 1558983 15000 4096 Feb 1 2014 SpryAssets
< drwxr-xr-x 3 1558983 15000 4096 Apr 11 2017 Templates
< drwxr-xr-x 2 1558983 15000 4096 Feb 14 2014 about
< drwxr-xr-x 2 1558983 15000 4096 Dec 15 2013 ac
< drwxr-xr-x 3 1558983 15000 4096 Sep 26 2009 assets
< drwxr-xr-x 2 1558983 15000 4096 Dec 9 2014 bio
< drwxr-xr-x 5 1558983 15000 4096 Jan 29 15:45 ccweb
< drwxr-xr-x 3 1558983 15000 4096 May 14 2009 cgi-bin
< drwxr-xr-x 2 1558983 15000 4096 Jan 21 12:29 contact
< drwxr-xr-x 2 1558983 15000 4096 Jan 16 2019 error
< -rw-r--r-- 1 1558983 15000 894 Jul 5 2009 favicon.ico
< -rw-r--r-- 1 0 0 6787 Mar 9 2012 form
< drwxr-xr-x 3 1558983 15000 4096 Jan 22 14:36 forum
< -rw-r--r-- 1 1558983 15000 302 Jul 3 2012 google0c099c707407105b.html
< -rw-r--r-- 1 1558983 15000 11296 Mar 2 13:25 index.htm
< drwxr-xr-x 2 1558983 15000 4096 Apr 15 2017 info
< drwxr-xr-x 3 1558983 15000 4096 Jan 8 2015 nostalgia
< drwxr-xr-x 4 1558983 15000 4096 Feb 1 2014 portfolio
< drwxr-xr-x 5 1558983 15000 4096 Nov 2 18:00 retouch
< drwxr-xr-x 12 1558983 15000 4096 May 22 2017 sermons
< drwxr-xr-x 2 1558983 15000 73728 Mar 3 15:30 stats
< -rw-r--r-- 1 0 0 20 Mar 9 2012 test.php
< drwxr-xr-x 2 1558983 15000 4096 Jun 18 2013 transfer
< drwxr-xr-x 2 1558983 15000 4096 Jan 31 2017 upload
< drwxr-xr-x 2 1558983 15000 4096 Jan 22 14:08 video
< 226 Transfer complete
> CWD /ccweb
< 250 CWD command successful
> PWD
< 257 "/ccweb" is the current directory
> EPSV
< 229 Entering Extended Passive Mode (|||43099|)
> LIST
< 150 Opening ASCII mode data connection for file list
< drwxr-xr-x 3 1558983 15000 4096 Jan 21 12:56 assets
< -rw-r--r-- 1 1558983 15000 11324 Feb 17 12:06 index.htm
< drwxr-xr-x 2 1558983 15000 4096 Jan 21 12:56 portfolio
< drwxr-xr-x 3 1558983 15000 4096 Mar 3 15:37 retouch
< 226 Transfer complete
> EPSV
< 229 Entering Extended Passive Mode (|||45626|)
> LIST
< 150 Opening ASCII mode data connection for file list
< drwxr-xr-x 3 1558983 15000 4096 Jan 21 12:56 assets
< -rw-r--r-- 1 1558983 15000 11297 Mar 3 16:27 index.htm
< drwxr-xr-x 2 1558983 15000 4096 Jan 21 12:56 portfolio
< drwxr-xr-x 3 1558983 15000 4096 Mar 3 15:37 retouch
< 226 Transfer complete
> EPSV
< 229 Entering Extended Passive Mode (|||42104|)
> LIST
< 150 Opening ASCII mode data connection for file list
< drwxr-xr-x 3 1558983 15000 4096 Jan 21 12:56 assets
< -rw-r--r-- 1 1558983 15000 11297 Mar 3 16:27 index.htm
< drwxr-xr-x 2 1558983 15000 4096 Jan 21 12:56 portfolio
< drwxr-xr-x 3 1558983 15000 4096 Mar 3 15:37 retouch
< 226 Transfer complete
> CWD /
< 250 CWD command successful
> PWD
< 257 "/" is the current directory
> EPSV
< 229 Entering Extended Passive Mode (|||62693|)
> LIST
< 150 Opening ASCII mode data connection for file list
< -rwxr-xr-x 1 1558983 15000 3 May 14 2009 .membership
< drwxrwxr-x 2 99 15000 4096 Sep 16 2009 .trellix
< -rw-r--r-- 1 1558983 15000 14251 Nov 1 2012 FormToEmail.php
< drwxr-xr-x 2 1558983 15000 4096 Feb 1 2014 SpryAssets
< drwxr-xr-x 3 1558983 15000 4096 Apr 11 2017 Templates
< drwxr-xr-x 2 1558983 15000 4096 Feb 14 2014 about
< drwxr-xr-x 2 1558983 15000 4096 Dec 15 2013 ac
< drwxr-xr-x 3 1558983 15000 4096 Sep 26 2009 assets
< drwxr-xr-x 2 1558983 15000 4096 Dec 9 2014 bio
< drwxr-xr-x 5 1558983 15000 4096 Jan 29 15:45 ccweb
< drwxr-xr-x 3 1558983 15000 4096 May 14 2009 cgi-bin
< drwxr-xr-x 2 1558983 15000 4096 Jan 21 12:29 contact
< drwxr-xr-x 2 1558983 15000 4096 Jan 16 2019 error
< -rw-r--r-- 1 1558983 15000 894 Jul 5 2009 favicon.ico
< -rw-r--r-- 1 0 0 6787 Mar 9 2012 form
< drwxr-xr-x 3 1558983 15000 4096 Jan 22 14:36 forum
< -rw-r--r-- 1 1558983 15000 302 Jul 3 2012 google0c099c707407105b.html
< -rw-r--r-- 1 1558983 15000 11296 Mar 2 13:25 index.htm
< drwxr-xr-x 2 1558983 15000 4096 Apr 15 2017 info
< drwxr-xr-x 3 1558983 15000 4096 Jan 8 2015 nostalgia
< drwxr-xr-x 4 1558983 15000 4096 Feb 1 2014 portfolio
< drwxr-xr-x 5 1558983 15000 4096 Nov 2 18:00 retouch
< drwxr-xr-x 12 1558983 15000 4096 May 22 2017 sermons
< drwxr-xr-x 2 1558983 15000 73728 Mar 3 15:30 stats
< -rw-r--r-- 1 0 0 20 Mar 9 2012 test.php
< drwxr-xr-x 2 1558983 15000 4096 Jun 18 2013 transfer
< drwxr-xr-x 2 1558983 15000 4096 Jan 31 2017 upload
< drwxr-xr-x 2 1558983 15000 4096 Jan 22 14:08 video
< 226 Transfer complete
> EPSV
< 229 Entering Extended Passive Mode (|||60917|)
> LIST
< 150 Opening ASCII mode data connection for file list
< -rwxr-xr-x 1 1558983 15000 3 May 14 2009 .membership
< drwxrwxr-x 2 99 15000 4096 Sep 16 2009 .trellix
< -rw-r--r-- 1 1558983 15000 14251 Nov 1 2012 FormToEmail.php
< drwxr-xr-x 2 1558983 15000 4096 Feb 1 2014 SpryAssets
< drwxr-xr-x 3 1558983 15000 4096 Apr 11 2017 Templates
< drwxr-xr-x 2 1558983 15000 4096 Feb 14 2014 about
< drwxr-xr-x 2 1558983 15000 4096 Dec 15 2013 ac
< drwxr-xr-x 3 1558983 15000 4096 Sep 26 2009 assets
< drwxr-xr-x 2 1558983 15000 4096 Dec 9 2014 bio
< drwxr-xr-x 5 1558983 15000 4096 Jan 29 15:45 ccweb
< drwxr-xr-x 3 1558983 15000 4096 May 14 2009 cgi-bin
< drwxr-xr-x 2 1558983 15000 4096 Jan 21 12:29 contact
< drwxr-xr-x 2 1558983 15000 4096 Jan 16 2019 error
< -rw-r--r-- 1 1558983 15000 894 Jul 5 2009 favicon.ico
< -rw-r--r-- 1 0 0 6787 Mar 9 2012 form
< drwxr-xr-x 3 1558983 15000 4096 Jan 22 14:36 forum
< -rw-r--r-- 1 1558983 15000 302 Jul 3 2012 google0c099c707407105b.html
< -rw-r--r-- 1 1558983 15000 11296 Mar 2 13:25 index.htm
< drwxr-xr-x 2 1558983 15000 4096 Apr 15 2017 info
< drwxr-xr-x 3 1558983 15000 4096 Jan 8 2015 nostalgia
< drwxr-xr-x 4 1558983 15000 4096 Feb 1 2014 portfolio
< drwxr-xr-x 5 1558983 15000 4096 Nov 2 18:00 retouch
< drwxr-xr-x 12 1558983 15000 4096 May 22 2017 sermons
< drwxr-xr-x 2 1558983 15000 73728 Mar 3 15:30 stats
< -rw-r--r-- 1 0 0 20 Mar 9 2012 test.php
< drwxr-xr-x 2 1558983 15000 4096 Jun 18 2013 transfer
< drwxr-xr-x 2 1558983 15000 4096 Jan 31 2017 upload
< drwxr-xr-x 2 1558983 15000 4096 Jan 22 14:08 video
< 226 Transfer complete
> EPSV
< 229 Entering Extended Passive Mode (|||49787|)
> LIST
< 150 Opening ASCII mode data connection for file list
< -rwxr-xr-x 1 1558983 15000 3 May 14 2009 .membership
< drwxrwxr-x 2 99 15000 4096 Sep 16 2009 .trellix
< -rw-r--r-- 1 1558983 15000 14251 Nov 1 2012 FormToEmail.php
< drwxr-xr-x 2 1558983 15000 4096 Feb 1 2014 SpryAssets
< drwxr-xr-x 3 1558983 15000 4096 Apr 11 2017 Templates
< drwxr-xr-x 2 1558983 15000 4096 Feb 14 2014 about
< drwxr-xr-x 2 1558983 15000 4096 Dec 15 2013 ac
< drwxr-xr-x 3 1558983 15000 4096 Sep 26 2009 assets
< drwxr-xr-x 2 1558983 15000 4096 Dec 9 2014 bio
< drwxr-xr-x 5 1558983 15000 4096 Jan 29 15:45 ccweb
< drwxr-xr-x 3 1558983 15000 4096 May 14 2009 cgi-bin
< drwxr-xr-x 2 1558983 15000 4096 Jan 21 12:29 contact
< drwxr-xr-x 2 1558983 15000 4096 Jan 16 2019 error
< -rw-r--r-- 1 1558983 15000 894 Jul 5 2009 favicon.ico
< -rw-r--r-- 1 0 0 6787 Mar 9 2012 form
< drwxr-xr-x 3 1558983 15000 4096 Jan 22 14:36 forum
< -rw-r--r-- 1 1558983 15000 302 Jul 3 2012 google0c099c707407105b.html
< -rw-r--r-- 1 1558983 15000 11296 Mar 2 13:25 index.htm
< drwxr-xr-x 2 1558983 15000 4096 Apr 15 2017 info
< drwxr-xr-x 3 1558983 15000 4096 Jan 8 2015 nostalgia
< drwxr-xr-x 4 1558983 15000 4096 Feb 1 2014 portfolio
< drwxr-xr-x 5 1558983 15000 4096 Nov 2 18:00 retouch
< drwxr-xr-x 12 1558983 15000 4096 May 22 2017 sermons
< drwxr-xr-x 2 1558983 15000 73728 Mar 3 15:30 stats
< -rw-r--r-- 1 0 0 20 Mar 9 2012 test.php
< drwxr-xr-x 2 1558983 15000 4096 Jun 18 2013 transfer
< drwxr-xr-x 2 1558983 15000 4096 Jan 31 2017 upload
< drwxr-xr-x 2 1558983 15000 4096 Jan 22 14:08 video
< 226 Transfer complete
> EPSV
< 229 Entering Extended Passive Mode (|||45749|)
> LIST
< 150 Opening ASCII mode data connection for file list
< -rwxr-xr-x 1 1558983 15000 3 May 14 2009 .membership
< drwxrwxr-x 2 99 15000 4096 Sep 16 2009 .trellix
< -rw-r--r-- 1 1558983 15000 14251 Nov 1 2012 FormToEmail.php
< drwxr-xr-x 2 1558983 15000 4096 Feb 1 2014 SpryAssets
< drwxr-xr-x 3 1558983 15000 4096 Apr 11 2017 Templates
< drwxr-xr-x 2 1558983 15000 4096 Feb 14 2014 about
< drwxr-xr-x 2 1558983 15000 4096 Dec 15 2013 ac
< drwxr-xr-x 3 1558983 15000 4096 Sep 26 2009 assets
< drwxr-xr-x 2 1558983 15000 4096 Dec 9 2014 bio
< drwxr-xr-x 5 1558983 15000 4096 Jan 29 15:45 ccweb
< drwxr-xr-x 3 1558983 15000 4096 May 14 2009 cgi-bin
< drwxr-xr-x 2 1558983 15000 4096 Jan 21 12:29 contact
< drwxr-xr-x 2 1558983 15000 4096 Jan 16 2019 error
< -rw-r--r-- 1 1558983 15000 894 Jul 5 2009 favicon.ico
< -rw-r--r-- 1 0 0 6787 Mar 9 2012 form
< drwxr-xr-x 3 1558983 15000 4096 Jan 22 14:36 forum
< -rw-r--r-- 1 1558983 15000 302 Jul 3 2012 google0c099c707407105b.html
< -rw-r--r-- 1 1558983 15000 11296 Mar 2 13:25 index.htm
< drwxr-xr-x 2 1558983 15000 4096 Apr 15 2017 info
< drwxr-xr-x 3 1558983 15000 4096 Jan 8 2015 nostalgia
< drwxr-xr-x 4 1558983 15000 4096 Feb 1 2014 portfolio
< drwxr-xr-x 5 1558983 15000 4096 Nov 2 18:00 retouch
< drwxr-xr-x 12 1558983 15000 4096 May 22 2017 sermons
< drwxr-xr-x 2 1558983 15000 73728 Mar 3 15:30 stats
< -rw-r--r-- 1 0 0 20 Mar 9 2012 test.php
< drwxr-xr-x 2 1558983 15000 4096 Jun 18 2013 transfer
< drwxr-xr-x 2 1558983 15000 4096 Jan 31 2017 upload
< drwxr-xr-x 2 1558983 15000 4096 Jan 22 14:08 video
< 226 Transfer complete
> EPSV
< 229 Entering Extended Passive Mode (|||56006|)
> LIST
< 150 Opening ASCII mode data connection for file list
< -rwxr-xr-x 1 1558983 15000 3 May 14 2009 .membership
< drwxrwxr-x 2 99 15000 4096 Sep 16 2009 .trellix
< -rw-r--r-- 1 1558983 15000 14251 Nov 1 2012 FormToEmail.php
< drwxr-xr-x 2 1558983 15000 4096 Feb 1 2014 SpryAssets
< drwxr-xr-x 3 1558983 15000 4096 Apr 11 2017 Templates
< drwxr-xr-x 2 1558983 15000 4096 Feb 14 2014 about
< drwxr-xr-x 2 1558983 15000 4096 Dec 15 2013 ac
< drwxr-xr-x 3 1558983 15000 4096 Sep 26 2009 assets
< drwxr-xr-x 2 1558983 15000 4096 Dec 9 2014 bio
< drwxr-xr-x 5 1558983 15000 4096 Jan 29 15:45 ccweb
< drwxr-xr-x 3 1558983 15000 4096 May 14 2009 cgi-bin
< drwxr-xr-x 2 1558983 15000 4096 Jan 21 12:29 contact
< drwxr-xr-x 2 1558983 15000 4096 Jan 16 2019 error
< -rw-r--r-- 1 1558983 15000 894 Jul 5 2009 favicon.ico
< -rw-r--r-- 1 0 0 6787 Mar 9 2012 form
< drwxr-xr-x 3 1558983 15000 4096 Jan 22 14:36 forum
< -rw-r--r-- 1 1558983 15000 302 Jul 3 2012 google0c099c707407105b.html
< -rw-r--r-- 1 1558983 15000 11296 Mar 2 13:25 index.htm
< drwxr-xr-x 2 1558983 15000 4096 Apr 15 2017 info
< drwxr-xr-x 3 1558983 15000 4096 Jan 8 2015 nostalgia
< drwxr-xr-x 4 1558983 15000 4096 Feb 1 2014 portfolio
< drwxr-xr-x 5 1558983 15000 4096 Nov 2 18:00 retouch
< drwxr-xr-x 12 1558983 15000 4096 May 22 2017 sermons
< drwxr-xr-x 2 1558983 15000 73728 Mar 3 15:30 stats
< -rw-r--r-- 1 0 0 20 Mar 9 2012 test.php
< drwxr-xr-x 2 1558983 15000 4096 Jun 18 2013 transfer
< drwxr-xr-x 2 1558983 15000 4096 Jan 31 2017 upload
< drwxr-xr-x 2 1558983 15000 4096 Jan 22 14:08 video
< 226 Transfer complete