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Inspiring
September 22, 2021
Question

Contact form does not work

  • September 22, 2021
  • 2 replies
  • 580 views

http://www.tellerbooks.com/contact.htm used to be a functional contact page. However, I recently discovered that it does not work. After clicking submit, the page redirects to http://www.tellerbooks.com/webformmailer.php, which states, "File not found (404 error)." A message is not relayed through the website. 

 

Can anyone identify what the issue is and how it might be fixed? 

    This topic has been closed for replies.

    2 replies

    BenPleysier
    Community Expert
    Community Expert
    September 23, 2021

    To add to Nancy's Answer, you could install this extension:

    Sending Form Data to Email - Videos - DMXzone.COM

     

    Or better still, use Wappler Basic which includes the extensions.

    Wappler is the DMXzone-made Dreamweaver replacement and includes the best of their powerful extensions, as well as much more!
    jmt111Author
    Inspiring
    October 3, 2021

    GoDaddy advised me that webformmailer.php is not a GoDaddy form; their form is GDform.php, and it was only provided on their legacy hosting. It is no longer provided on CPanel hosting, which I currently have. CPanel does not come with any kinds of forms because of vulnerabilities in PHP.

     

    How can I get notifications to my email whenever someone responds to this thread? For some reason they are not being sent to me as is customary on these forums.

    Legend
    October 3, 2021

    I believe GoDaddy removed the ability to use the inbuilt php 'mail' function simply because the amatuer 'developer' which that kind of host attracts do not secure their forms and as such they are vulnerable to spamming, which creates a problem for the host. Instead you have to use 'phpMailer' which is more diffcult to set up but more secure in terms of not being abused by amatuers.

     

    See the link that nancy supplied in her response:

    https://github.com/PHPMailer/PHPMailer 

     

    I havent viewed it but see the video below (see if it helps)

    https://www.youtube.com/watch?v=a6VenL0d5Gw 

     

    Alternative option is to find a host that still allows you to use the php 'mail' function, there's plenty out there.

     

     

    Nancy OShea
    Community Expert
    Community Expert
    September 23, 2021

    This is not a Dreamweaver question. 

     

    Contact your hosting provider about the status of webformmailer.php script.  GoDaddy did offer it with some hosting plans years ago.  But I think they took it away for their own reasons. 

     

    As an alternative:

    https://github.com/PHPMailer/PHPMailer

     

    Or try a 3rd party form service like Wufoo.com or Jotform.com

     

    Nancy O'Shea— Product User & Community Expert