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vanessacorz
Participant
February 14, 2017
Answered

Crash di Dreamweaver CC2017 all'avvio?

  • February 14, 2017
  • 2 replies
  • 423 views

Buongiorno. Appena acquistato l'ultima versione di DW. Sto impazzendo. Installato sia Creative Cloud che DW. All'avvio di DW, Windows comunica "che si è verificato un problema che impedisce il funzionamento corretto del programma". Installato e reinstallato diverse volte. Avviato e reavviato il pc. Niente. Ho bisogno di sapere se vi è soluzione al problema prima di chiedere il rimborso, grazie.

This topic has been closed for replies.
Correct answer Nancy OShea

This is your culprit. 

LavasoftTcpService64.dll

Lavasoft plugin is a known conflict with many Adobe products including Dreamweaver and Photoshop.

Uninstall Lavasoft and remove all related DLL files to fix your problem.

Nancy

2 replies

vanessacorz
Participant
February 14, 2017

Hi Nancy, thank you for your answer. I just downloaded Ps as well. Same problem. It starts, and as soon as it open, it appears the windows message.

This is the report from the Event Viewer:

0
APPCRASH
Non disponibile
0
Dreamweaver.exe
17.0.1.9346
585230b7
LavasoftTcpService64.dll
2.3.4.7
555dc671
c0000095
0000000000008902
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER74D2.tmp.WERInternalMetadata.xml
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Dreamweaver.exe_43cef091608f419885e5b93347c363afa9978c60_7a73b3c8_21717afc
0
3214c7d3-6231-4c4e-9186-085e658ff57f
97
Nancy OShea
Community Expert
Nancy OSheaCommunity ExpertCorrect answer
Community Expert
February 15, 2017

This is your culprit. 

LavasoftTcpService64.dll

Lavasoft plugin is a known conflict with many Adobe products including Dreamweaver and Photoshop.

Uninstall Lavasoft and remove all related DLL files to fix your problem.

Nancy

Nancy O'Shea— Product User & Community Expert
vanessacorz
Participant
February 15, 2017

Hi Nancy. Just changed the file name. It works. Do you advice to uninstall lavasoft? Thank you.

Nancy OShea
Community Expert
Community Expert
February 14, 2017

What does your Windows Event Viewer say is causing the crash?

Nancy

Nancy O'Shea— Product User & Community Expert