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wiml23650938
Inspiring
June 27, 2020
Answered

Crashing

  • June 27, 2020
  • 2 replies
  • 898 views

Been working all morning with no problems, now Dreamweaver crashes 2 minutes after opening.  I have tried now on two computers, both upgraded to the 2020 version recently but I have no trouble until just this morning.  No other updates on either machine.  In fact, I hadn't used on laptop for days and then tried when Desktop started crashing and then same issue on laptop.

 

I am on Windows.  I am at a complete loss. Any thoughts?

    This topic has been closed for replies.
    Correct answer wiml23650938

    I never figure out the issue, but just retyped the file and saved over it and it appears to be working now.

     

    Not a "Correct Answer," but for me, "Case Closed."

    2 replies

    W
    wiml23650938AuthorCorrect answer
    Inspiring
    June 29, 2020

    I never figure out the issue, but just retyped the file and saved over it and it appears to be working now.

     

    Not a "Correct Answer," but for me, "Case Closed."

    Nayan_Kankariya
    Community Manager
    Nayan_KankariyaCommunity Manager
    Community Manager
    June 29, 2020

    Hi,

     

    Thanks for reverting. Glad to hear you are not facing this issue now. Please let us know if you encounter the issue in future. It would be great if you can provide a screen recording illustrating the issue and share the testfile with us. This will help us in recreating the issue internally and investigate accordingly.

     

    Have a good day.

     

    Regards,

    Nayan

    Dreamweaver Team

    W
    wiml23650938Author
    Inspiring
    June 29, 2020

    I saved over the file, so it may be tough for me to recover.  

     

    I did submit a crash to Adobe using the pop-up that appeared.  Are you able to use that to track down info?

     

    I included my email (same as for this account)

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    June 27, 2020

    Does this happen with all sites and all files or just certain ones?

    Check your crash logs in Windows Event Viewer.  What is the faulting module that is causing DW to crash? 

     

    Nancy O'Shea— Product User & Community Expert
    W
    wiml23650938Author
    Inspiring
    June 27, 2020

    How do I check the logs?

     

    I think it is happening on one file when I type <?php

    Then it crashes

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    June 27, 2020

    See this link:

    https://www.dummies.com/computers/operating-systems/windows-10/how-to-use-event-viewer-in-windows-10/

     

    If you're working with PHP files, which local testing server have you installed?

    Which version of PHP are you using?

     

    Nancy O'Shea— Product User & Community Expert
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