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Participant
February 1, 2021
Question

CS6 Registration on new PC

  • February 1, 2021
  • 1 reply
  • 118 views

I purchased a copy of DW CS6 8 years ago from the Adobe Store. I just bought a new PC after my old one collapsed and I am trying to install my copy of DW on the new PC. 

I can still find my order in the Adobe store. I still have the emails I received along with the registration code but when I try to install it I'm getting a message from the installer about it not being able to find CS3, CS4 or CS5 on my machine.  

It may be that it was an upgrade I purchase. I cannot remember but obviously I don't have any of the older products on my new machine. How do I get round this?  

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    1 reply

    Nancy OShea
    Community Expert
    Community Expert
    February 1, 2021

    Hi @OldBooler,

    Yes, you will need your qualifying product's serial number.  If you registered online, it should be listed in your Adobe account.

    https://account.adobe.com/products

     

    That said, CS6 is 9 years out of date.  Nobody should be using outdated web authoring software to create code in 2021.

     

     

    Nancy O'Shea— Product User & Community Expert