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nigelh70638339
nigelh70638339
Inspiring
Oct 28, 2021 10:32 AM UTC
Answered

Device Preview not working suddenly

My computer crashed this morning and so after restarting I used CleanMyMac to do a clean and tidy.

Now when I use the Real-time Previewer I get a blank screen in Safari and the 4 squares in the middle. With Mozilla I get a start screen!

Does anyone know what has gone wrong?

Any help greatly appreciated.

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    BenPleysier
    BenPleysierCorrect answer
    Community Expert
    Oct 28, 2021 11:01 AM UTC

    Try re-installing Dreamweaver

    Wappler is the DMXzone-made Dreamweaver replacement and includes the best of their powerful extensions, as well as much more!
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    8 replies

    Community Expert
    Ben MCommunity Expert
    Community Expert
    Oct 28, 2021 11:42 AM UTC

    If you are getting a Mozilla start screen and formatting and images are not working, you may need to do more than just re-install DW.  When you say your Mac crashed, what happened? If there is deeper corruption in the OS you may need to restore the OS from scratch, or at minimum create a new user account on the machine as yours may have become corrupted.

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    nigelh70638339
    nigelh70638339Author
    Inspiring
    Oct 28, 2021 12:12 PM UTC

    Hi Ben

    The crash has happened twice in the last 3 days. It just goes straight back to the login page and asks for the login password.

    BenPleyser I have uninstalled and then reinstalled DW but with no result. I looked into the Preferences and ticked the box called Preview using temporary file under the Real-time Preview tab. This was a pure guess and cannot ever remember doing this before, but it worked and my pages are opening as before.

    There was a new update for DW maybe this made the difference?

    Again, thank you for your invaluable help!

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    nigelh70638339
    nigelh70638339Author
    Inspiring
    Oct 28, 2021 4:00 PM UTC

    I have now noticed that in Firefox it works, except the links and in Safari the page is all unformatted and no images.

    I have just upgraded to Monterey hoping that this would sort he issue but it is exactly the same. I am uploading the whole website and will hope that all is well.

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    nigelh70638339
    nigelh70638339Author
    Inspiring
    Oct 28, 2021 10:41 AM UTC

    I have just rebooted and tried again and now all of the formatting is not showing and all images are mising.

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    BenPleysier
    Community Expert
    BenPleysierCommunity ExpertCorrect answer
    Community Expert
    Oct 28, 2021 11:01 AM UTC

    Try re-installing Dreamweaver

    Translate
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