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Participant
July 24, 2019
Question

Dreamweaver 19.2 crashed on startup

  • July 24, 2019
  • 1 reply
  • 2040 views

This may help people who encountered the same problem as I did.

Installed Dreamweaver 19.2 on a new Windows 10: it crashed as soon as I closed the welcome screen

Tried al solutions on divers forums, spent hours and hours, nothing helped.

SOLUTION: With Creative Cloud I installed an earlier version (18) alongside the existing one.

BINGO! Both versions worked faultlessly!!

Next, uninstalled the old version (again with Creative Cloud)  and the new version kept on working normally.

BEWARE:
1. Create a System Restore Point at every step;
2. Keep your preferences when uninstalling the old version.

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1 reply

HARSHIKA_VERMA
Community Manager
Community Manager
July 24, 2019

Thank you for sharing the solution here. Chris. This will definitely help our users to fix the crash issues. We really appreciate your efforts. Please feel free to reach out to us in the future for any query related to Dreamweaver. We's be happy to help.

Thanks,

Harshika

Participant
August 1, 2019

This solution did not work for me and I've also been searching for hours for a solution. Any other ideas? I'm also on Windows 10 and have the exact same issue.

Nancy OShea
Community Expert
Community Expert
August 1, 2019

I'm not having any problems with DW 2019 on Windows 10 with latest 1903 updates.   I have the latest drivers for my video card, mouse, keyboard, etc...

Re-boot ocmoputer in Safe Mode.  Does DW still crash on launch?

Alto see this article

DIY troubleshooting kit for Dreamweaver

Nancy O'Shea— Product User & Community Expert