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Participant
March 31, 2017
Answered

Dreamweaver 2017.0.2 crashes when opening files >=8KB

  • March 31, 2017
  • 1 reply
  • 990 views

Today I got the update for Dreamweaver 17.0.2.9391 but now I have the problem that DW crashes when I try to open files that are > =8KB in file size (not just exactly 8KB, all that are >=8KB). The location doesn't matter, local or on a network share. Also I can open Dreamweaver normally without a file and as soon as I try to open a "large" file, it crashes instantly.

Already tried to reinstall Dreamweaver of course, also with deleting all my user settings. Did not fix the problem for me.

Any suggestions what I could do to make it work again with "larger" files? Or anyone that has the same problem?

Event viewer for those that can read what actually is happening and might can explain it:

Faulting application name: Dreamweaver.exe, version: 17.0.2.9391, time stamp: 0x58cd8789

Faulting module name: Dreamweaver.exe, version: 17.0.2.9391, time stamp: 0x58cd8789

Exception code: 0xc0000094

Fault offset: 0x0000000000ae96c6

Faulting process id: 0x3ee8

Faulting application start time: 0x01d2a9fe790bf4c8

Faulting application path: C:\Program Files\Adobe\Adobe Dreamweaver CC 2017\Dreamweaver.exe

Faulting module path: C:\Program Files\Adobe\Adobe Dreamweaver CC 2017\Dreamweaver.exe

Report Id: 6bc8a5bf-d57a-4dae-996f-5b2a85283de7

Thanks a lot!

This topic has been closed for replies.
Correct answer lnayal

Sorry for the trouble but crash with DW 17.0.2 is known

Dreamweaver crashes in the latest update (2017.0.2)

Please try restarting system and check if crash goes away.

Thanks,

Lalita

1 reply

lnayalCorrect answer
Participating Frequently
March 31, 2017

Sorry for the trouble but crash with DW 17.0.2 is known

Dreamweaver crashes in the latest update (2017.0.2)

Please try restarting system and check if crash goes away.

Thanks,

Lalita

MiingnoAuthor
Participant
March 31, 2017

The problem didn't go away at first.

I had to remove Dreamweaver, restart, install Dreamweaver and restart again in order for it to work.

Main difference I noticed is, that after doing this, the legal message I had to accept popped up the first time. Didn't see that before.

It's weird that the forum search does not give me that linked post as a result if I search for errors with the latest version. Sorry for the trouble. Now it's working again! Thanks!

Nancy OShea
Community Expert
Community Expert
March 31, 2017

Miingno  wrote

It's weird that the forum search does not give me that linked post

The new update is  brand new.  

That post is from yesterday!

Nancy

Nancy O'Shea— Product User & Community Expert