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Participant
Nov 30, 2017 2:22 PM UTC
Answered

Dreamweaver 2018 Won't Start

Hello.

I'm running a windows 10 machine with the latest Creator's update. I had an issue a week ago or so where I had a website stored in my onedrive and when I opened Dreamweaver it started to hang because not all the files in the website had been synced yet. I ended up having to end the task and let the files finish syncing before opening.

However, since then I have not been able to open Dreamweaver. When I open it nothing happens. If I go into task manager I see a process for it and node.js, but nothing ever appears on screen. I've uninstalled Dreamweaver and removed all the settings and reinstalled and it didn't fix the issue. After that I completely uninstalled all Creative Cloud apps and ran the Adobe Cleaner software to remove everything Adobe related from my Machine. I then deleted every single adobe folder frommy AppData folder, my ProgramData folder, and even My Documents.

I resinstalled Creative Cloud, Photoshop and Dreamweaver. Photoshop booted fine, as usual, but Dreamweaver still refuses to boot. At this point I have no idea what to do. I don't see how completely removing Creative Cloud and all files associated with it can fail to fix this issue.

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    Nancy OShea
    Nancy OSheaCorrect answer
    Community Expert
    Apr 25, 2018 6:41 PM UTC

    Sounds like a corrupt installation. 

    Use the Creative Cloud Cleaner Tool to solve installation problems

    Nancy O'Shea— Product User & Community Expert

    7 replies

    Participating Frequently
    Nov 30, 2017 5:48 PM UTC

    Hi

    Please see steps in below link, if it helps:

    Use the Creative Cloud Cleaner Tool to solve installation problems

    Thanks

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    Participant
    Nov 30, 2017 5:53 PM UTC

    Hello Kratika,

    I've already followed those steps. As mentioned above I did a complete uninstall and clean of creative cloud from my system.

    Thanks.

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    Preran
    Legend
    Nov 30, 2017 7:55 PM UTC

    Please send your Adobe ID, location, phone number, and the URL of this post to me over a private message. To send a private message, click my picture and use the Message button. We will get in touch with you for investigation.

    Thanks,

    Preran

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