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MasterMatt111
Participant
November 30, 2017
Answered

Dreamweaver 2018 Won't Start

  • November 30, 2017
  • 1 reply
  • 1521 views

Hello.

I'm running a windows 10 machine with the latest Creator's update. I had an issue a week ago or so where I had a website stored in my onedrive and when I opened Dreamweaver it started to hang because not all the files in the website had been synced yet. I ended up having to end the task and let the files finish syncing before opening.

However, since then I have not been able to open Dreamweaver. When I open it nothing happens. If I go into task manager I see a process for it and node.js, but nothing ever appears on screen. I've uninstalled Dreamweaver and removed all the settings and reinstalled and it didn't fix the issue. After that I completely uninstalled all Creative Cloud apps and ran the Adobe Cleaner software to remove everything Adobe related from my Machine. I then deleted every single adobe folder frommy AppData folder, my ProgramData folder, and even My Documents.

I resinstalled Creative Cloud, Photoshop and Dreamweaver. Photoshop booted fine, as usual, but Dreamweaver still refuses to boot. At this point I have no idea what to do. I don't see how completely removing Creative Cloud and all files associated with it can fail to fix this issue.

    This topic has been closed for replies.
    Correct answer Nancy OShea

    Sounds like a corrupt installation. 

    Use the Creative Cloud Cleaner Tool to solve installation problems

    1 reply

    K
    Community Manager
    Kratika AgarwalCommunity Manager
    Community Manager
    November 30, 2017

    Hi

    Please see steps in below link, if it helps:

    Use the Creative Cloud Cleaner Tool to solve installation problems

    Thanks

    M
    MasterMatt111Author
    Participant
    November 30, 2017

    Hello Kratika,

    I've already followed those steps. As mentioned above I did a complete uninstall and clean of creative cloud from my system.

    Thanks.

    Preran
    Community Manager
    PreranCommunity Manager
    Community Manager
    November 30, 2017

    Please send your Adobe ID, location, phone number, and the URL of this post to me over a private message. To send a private message, click my picture and use the Message button. We will get in touch with you for investigation.

    Thanks,

    Preran

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