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M
mikehenson
Participant
June 12, 2020
Question

Dreamweaver 2020 not opening on Windows 10

  • June 12, 2020
  • 3 replies
  • 1170 views

Yesterday everything was fine.

Today on opening Dreamweaver the loading circle just went round and round.

Spoke to someone called P Mohan on chat.

He got me to install all Windows Updates

Next I uninstalled Creative Cloud and Dreamweaver, rebooted and re-installed.

No joy.

Asked P Mohan to elevate my issue and he/she cut me off.

This topic has been closed for replies.

3 replies

Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
June 20, 2020

Boot up your computer in Safe Mode with Networking.

If you still cannot launch DW,  please log-in to your account below. Scroll down to View Support History and provide additional information to your Adobe Case.  Then click Contact Adobe to resume online chat.
https://account.adobe.com/plans

 

Nancy O'Shea— Product User & Community Expert
M
mikehensonAuthor
Participant
June 20, 2020

Yes, tried running as administrator. No preferences to restore.

BenPleysier
Community Expert
BenPleysierCommunity Expert
Community Expert
June 20, 2020

Not sure what you mean by saying

No preferences to restore.

 

Try using the Adobe Cleaner Tool 

Wappler is the DMXzone-made Dreamweaver replacement and includes the best of their powerful extensions, as well as much more!
Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
June 12, 2020

Did you right click and run as administrator?

Did you Restore Preferences?

https://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver.html

 

Nancy O'Shea— Product User & Community Expert
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