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A
acurcione
Inspiring
November 11, 2019
Question

dreamweaver 2020 unable to use preview

  • November 11, 2019
  • 2 replies
  • 1281 views

Trying to update a site today and hit the preview button for Safari and I get this back:

 

cannot put index.html. Access is denied. You do not have sufficient access privileges.

 

I'm just trying to preview locally so what the heck is going on here?

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2 replies

A
acurcioneAuthor
Inspiring
December 3, 2019

I'm guessing I'm the only one having this issue? I still can't preview a good chunk of my sites. For whatever reason I can preview some HTML emails that I created. Anybody know where DW tries to put files for preview?

Jon Fritz
Community Expert
Jon FritzCommunity Expert
Community Expert
December 3, 2019

It doesn't put them anywhere for preview. My earlier advice was to take Adobe's servers out of the mix with Real Time Preview, but if you're seeing the same behavior out of the static browser preview, something is messed up.

Have you tried restoring your preferences yet?

https://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver.html


A
acurcioneAuthor
Inspiring
December 3, 2019

Alright... I did that and have the same issue, BUT it appears to be with only a select few site folders and not all. I've looked at permissions on the files and folders and they all look the same. If this were an older version of OS X I'd say I needed to rerun fix permissions, but that isn't a thing anymore. This is weird.

Jon Fritz
Community Expert
Jon FritzCommunity Expert
Community Expert
November 11, 2019

What happens if you go to Edit > Preferences > Real-time Preview and check the box at the top for "Default to Static Browser Preview?


    A
    acurcioneAuthor
    Inspiring
    November 12, 2019

    Same thing.

     

    index.html - error occurred - An error occurred - cannot put index.html. Access is denied. You do not have sufficient access privileges.

     

    And I have to say this is one of worst updates I've seen lately. Im working on a onepage php driven site and DW can barely move at all if it's in Live mode. So I have to open the page, click and wait for the darn thing to even respond enough so I can change it to design mode! Oh yeah, and there's this other problem where the darn thing can't even preview in a browser. 

     

    This is all new. Had no issues with v2019. v2020 sucks pretty badly at the moment.

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