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Participating Frequently
Mar 31, 2021 8:16 PM UTC
Question

Dreamweaver 2021 crashes when I try to edit preferences

Everything else seems to work OK, BUT as soon as I try to edit preferences, it crashes.

Selecting sync setting also causes a crash

I have reinstalled and selected upload sync settings because I believe the sync files are corrupted and didn't want to download them.

 

Any ideas?

 

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    2 replies

    Adobe Employee
    Mar 31, 2021 8:49 PM UTC

    Hi ,

    Can you please try Restore Preferences.  That fixes most problems.

    https://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver.html

     

    Let us know if it solves the issue, Also can you please confirm if you are facing issue with other DW version as well?

     

    Regards,

    DW team

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    Participating Frequently
    Apr 2, 2021 5:34 PM UTC

    This did not work - still crashes

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