Dreamweaver 2021 won't open on the Mac

Forum|Forum|4 years ago
March 26, 2021
2 replies
441 views

I've recently installed Dreamweaver 2021 on my Mac, but it crashes a few seconds after I double click the icon to start it up.

This is the error message displayed

What's going on? What do I do?

This topic has been closed for replies.

Nayan_Kankariya

Community Manager

Hi @hopeful_friendship5E4F ,

Thanks for writing to us and attaching the crash logs. We apologize for the issue you are facing. Can you please try resetting Dw app preferences by following the steps in the below KB article and see if the issue gets resolved. Also please see if you can update Dw to latest available Dw 21.1 version and confirm if the issue is reproducible with Dw 21.1 as well. We will further investigate the issue accordingly.

KB article: https://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver.html

Have a pleasant day!

Regards,

Nayan

Dreamweaver Team

H

hopeful_friendship5E4FAuthor

Participant

I tried doing this, but I only received the exact same crash message

Nayan_Kankariya

Community Manager

Hi @hopeful_friendship5E4F ,

Thanks for reverting on this. Can you please confirm if you have updated Dw to latest 21.1 version and the same crash is observed with Dw 21.1 as well. We will accordingly investigate the issue on your machine since this crash is not observed internally.

Have a pleasant day!

Regards,

Nayan

Dreamweaver Team

H

hopeful_friendship5E4FAuthor

Participant

I'd like to add that I haven't run any earlier versions of Dreamweaver on this Mac and I'm running macOS Mojave 10.14.6

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