Participant

Question

Dreamweaver 2022 won't start on macOS Monterey

Forum|Forum|3 years ago
April 5, 2022
2 replies
890 views

Dreamweaver 2022 won't start has decided not to work anymore... the program starts but hangs on the start screen. MacOS Monterey 12.3.1 MacBook Pro Early 2015. I also used the adobe cleaner tool but nothing.

This topic has been closed for replies.

Nancy OShea

Community Expert

First thing to try is Restoring Preferences.

https://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver.html

Failing that, go plan B of removing Creative Cloud and Dreamweaver with the Adobe Cleaner Tool.

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

Restart your computer (important). Then reinstall everything fresh on Monterey with a Mac user profile that has full administrative permissions.

Hope that helps.

Nancy O'Shea— Product User & Community Expert

Giovanni MoriAuthor

Participant

I uninstalled everything and cleaned with CloudCleaner. Restarted the Mac. The problem remains, for both Dreamweaver and Illustrator. I do not know what to do... Please Help

Nancy OShea

Community Expert

The problem remains, for both Dreamweaver and Illustrator. I do not know what to do...

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Nancy O'Shea— Product User & Community Expert

B

Ben M

Community Expert

If you used the cleaner and re-installed and it's not working this is a more serious OS level issue that may be affecting you. Can you try logging in as another user and see if the problem persists? You may need to consider an OS user migration.

Giovanni MoriAuthor

Participant

I have never had such problems. Photoshop and Indesign work but Dreamweaver and Illustrator no longer. What do you mean by user migration?

B

Ben M

Community Expert

For a user migration, you would create a new user on the computer and migrate user docs over but let the OS re-create everything else. When things get this complicated, you could troubleshoot for days trying to figure out the root cause. To know if you need this, try setting up a new user or login as a guest user and see if the problems persist. If they do not then your OS user account may be corrupt.

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