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Participating Frequently
May 21, 2025
Question

Dreamweaver 21.5 unstable & crashing [MERGED by moderator]

  • May 21, 2025
  • 35 replies
  • 13035 views

On my PC and work laptop Dreamweaver is freezing and crashing everyday since this last update, it is very annoying. Please fix this bug.

35 replies

whcressall
Known Participant
September 3, 2025

Dreamweaver won't stay open on any PC longer than 30min. It crashes while idle.

Participating Frequently
September 3, 2025

You reported Dreamweaver crashing, but didn’t reply back to @Nayan_Kankariya when he tried to help you.  What version are you on? If it’s not 21.6, update it.  That version fixed the issue on PC.

Participating Frequently
September 2, 2025

It's been 7 days since I last reported updating to Dreamweaver 21.6, and happy to say after using it daily, it hasn't crashed and is working perfectly.  I'm using a PC with Windows 11.

polandh95572754
Participating Frequently
August 28, 2025

ALWAYS crashes. What other app crashes in 2025 and loses your work? Primiere is arguably far mroe complex app and never freezes and crashes. I believe years ago they did a poor rewrite for PC that is still used. FYI, I also use on the Mac, which does not crash.

Nayan_Kankariya
Community Manager
Community Manager
August 28, 2025

Hi @polandh95572754,

 

Thanks for writing to us. Can you please confirm the Dw app version where you are observing the crash. Will it be possible for you to share the workflow steps where you are observing the crash. Also, please confirm if the crash is consistent on your machine so that we can troubleshoot and try few resolution steps on your PC.

 

Have a pleasant day!

 

Regards,

Nayan

Adobe Dreamweaver Team

Participating Frequently
August 27, 2025

Yesterday, I updated Dreamweaver to the latest version (21.6). I hadn't had a chance to downgrade to 21.4, which was the last stable version, but so far 21.6 has not crashed.

Today, I tested some common actions that previously triggered crashes, specifically copy and paste and everything is working smoothly so far.

I'll continue to monitor Dreamweaver over the next few days, as I use it daily for work, and will provide another update soon.

Nancy OShea
Community Expert
Community Expert
August 27, 2025

Good to know.  Thanks for updating us on the new update. 😄

 

Nancy O'Shea— Product User & Community Expert
Participating Frequently
August 26, 2025

This morning I ran the Creative Cloud Desktop software, and there was a new update for Dreamweaver, 21.6. "This update includes bug fixes and stabiltiy improvements." So far, so good.

 

Participant
August 27, 2025

Same here. Yayyy!!!

Participant
August 23, 2025

just wasa forced to imnstall the new DW - what a piece of CRAP- I can't see the page poperties - and the program keeps crashing.. I am paying for this garbage  HELP me fix this 

Nancy OShea
Community Expert
Community Expert
August 23, 2025
quote

forced to imnstall the new DW.... 

By @loup34403500

==========
Who forced you?  

Did you restart your computer after installing?

 

Window ⇒ Properties (Ctrl/Cmd + F3)

MyWorkspace is customized to display Properties on the bottom.

Your mileage may vary, depending on which Workspace you choose.

 

Nancy O'Shea— Product User & Community Expert
Known Participant
August 23, 2025

I have Dreamweaver v21.5 Build 15662 on Mac and for quite some months now it just hangs and goes completely unresponsive at different times during the day.

 

All I can do is Force Quit it in the Mac Finder and restart and I lose unsaved work.  It can happen almost hourly, sometimes more frequently.  Very frustrating.

 

No updates are available in Creative Cloud.

 

Any ideas?

Community Expert
August 23, 2025
quote

I have Dreamweaver v21.5 Build 15662 on Mac and for quite some months now it just hangs and goes completely unresponsive at different times during the day.

 

All I can do is Force Quit it in the Mac Finder and restart and I lose unsaved work.  It can happen almost hourly, sometimes more frequently.  Very frustrating.

 

No updates are available in Creative Cloud.

 

Any ideas?


By @SewerSleuth

 

Other users have found success in rolling back to the 21.4 release pending a future update as the 21.5 release has been problematic for some.

Known Participant
August 23, 2025

Oh wow, thought it was just me since I recently had a new machine.  I am doing this now.  Thank you for your very quick reply.

Participant
August 23, 2025

This past week, I just purchased a refurbed MacBook Pro, with M4 Max chip, and operating Sequoia 15.6.1. I'd only been learning to use this updated Dreamweaver platform for the last couple days, having been using a 17" Macbook Pro (2011) for as long as I could before 'planned obsolescence' made work on it too difficult. I was effectively using Dreamweaver on that years old. Last night, there was a software update...and Illustrator and Photoshop are still operating, but Dreamweaver crashes on opening. Restarting and going through 'Library' options offered on the platform...nothing gained. Crashes repeatedly...never actually opening to operate for a moment. Totally...bizarre...with the other CC products still working? Anyone else seeing this? 

 

Nayan_Kankariya
Community Manager
Community Manager
August 24, 2025

Hi @markvc@SewerSleuth

 

Thanks for writing to us. We apologize for the issue you are facing on your Mac ARM machine with Dw. Yes, we have a known issue on Mac ARM platform where Dw is getting crashed on opening and we are actively working in getting this resolved with the next Dw update. As a workaround, please try below steps and see if the issue gets resolved by installing Rosetta environment which is provided by Apple.

 

Please invoke Terminal and run the command below to install Rosetta: 

  • If you have root permission: /usr/sbin/softwareupdate --install-rosetta
  • If you don't have root permission: /usr/sbin/softwareupdate --install-rosetta --agree-to-license

 

You can also refer this Apple article to install Rosetta on Mac ARM machine. Please let us know the outcome of the above workaround else we can have a remote connect session for further troubleshooting and fixing the issue.

 

Regards,

Nayan

Adobe Dreamweaver Team 

Inspiring
August 20, 2025

Yes my DW also crash on my Windows 11 pro, but I let it do it because if I have not lose any work I have not saved, then you restart DW if you not have saved it will recover to that point there it crashed, it's only to save the first thing you do and continue to work. I know it is annoying to do, but it does not matter for me,  because I haven't any time press as maybe some of you. I have still not found any desktop app that can replace DW, yes there are many browser apps how can i not interest of them.

 

Participating Frequently
August 19, 2025

@Nayan_Kankariya earlier this morning I replied back to someone else mentioning Dreamweaver freezing up just like when they said Adobe Illustrator would freeze when using the keyboard command "ctrl+C" and "ctrl+V" and I mentioned that I noticed the same issue when using that command on my PC.  Just now while I was in Dreamweaver I used that command and immediatley after I did a "ctrl+V", Dreamweaver freezed and crashed just like it always has

I'm about 90% sure the cause of this freeze/crash issue with Dreamweaver 21.5 for 4+ months now is partially due to when using they keyboard "ctrl+C" and "ctrl+V".  Please share this to with IT Support team as this may also help resolve the problem.  Thank you!