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Participating Frequently
August 10, 2021
Question

Dreamweaver CC (13.0)

  • August 10, 2021
  • 1 reply
  • 805 views

I've been using Dreamweaver CC on my desktop for years with no problem. About a month ago, I got a "Sign In' window when trying to start the program. I sign in properly and the next window says thanks, enjoy, etc but then loops me back to the Sign In window. This loops continously no matter how many times I try to sign in. 

Saw somewhere that if I delete Users/.../Appdata/Local/Adobe/opm.db and sign back in to Creative Cloud it may solve the issue. It did not.

all other Adobe programs work beautifully just not this older version of Dreamweaver.

Any suggestion?

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    1 reply

    Nancy OShea
    Community Expert
    Community Expert
    August 10, 2021

    Adobe deprecated legacy DW 2013 a long time ago. 

    It's no longer accessible from the CC Desktop App.

     

    If it's still installed and you're using Win10, go to your Win Start menu. 

    Right-click on DW 2013 icon. 

    Select More > Run as Administrator.

     

    Hope that helps.

     

     

     

    Nancy O'Shea— Product User & Community Expert
    bomarincAuthor
    Participating Frequently
    August 10, 2021

    Tried to 'Run as Admin', still have the same login issue, I sign in and then
    I get looped back to the sign in screen. Endlessly.

    Any other ideas?

    Thanks!
    Bo Randall
    [E-mail signature removed by moderator.]

     

    Nancy OShea
    Community Expert
    Community Expert
    August 10, 2021

    Please ensure your Creative Cloud plan is active and payment details are current.

    https://account.adobe.com/plans

     

    Nancy O'Shea— Product User & Community Expert