Dreamweaver CC 2017.5 - Get function often fails on the first file

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As you can see in this screen print, the first file often fails.

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A

Andrew BajkaCorrect answer

Inspiring

I finally figured out the problem. There are two things I needed to do.

1) Make sure "Use Passive FTP" is checked.

2) If your server uses WHM, check the "FTP Maximum Idle Time" and if set to 15 like mine was change it to a larger number like 3600.

A

Andrew BajkaAuthorCorrect answer

Inspiring

I finally figured out the problem. There are two things I needed to do.

1) Make sure "Use Passive FTP" is checked.

2) If your server uses WHM, check the "FTP Maximum Idle Time" and if set to 15 like mine was change it to a larger number like 3600.

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L

lnayal

Participating Frequently

We would need some more information on this. Please tell us more like

Do you see this happening consistently?
Is it happening with some specific site?
Are you using FTP connection to upload to server?

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A

Andrew BajkaAuthor

Inspiring

1) It happens inconsistently. I can't seam to reproduce it. But in the last two days I've used the Get about 50 times and it happened about 10 times.

2) I've only seen it on the one site.

3) Yes.

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Andrew BajkaAuthor

Inspiring

Typically I need to select a group of files in the folder and delete them first, then I select the remainder of the files and use the Get function, this is when the first file gives the file transfer error.

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