Dreamweaver CC 2017 - Constructing Menu Error

Forum|Forum|8 years ago
September 15, 2017
2 replies
1645 views

When trying to open Dreamweaver CC 2017 on my Windows 7 PC, I receive the following error...

"Dreamweaver encountered problems while constructing the menus from the current menus.xml file. Please delete the current menus.xml file and rename menus.bak to menus.xml."

I've done this, and it didn't work.

I've uninstalled, rebooted, and reinstalled, and it didn't work.

I've followed the directions for the Adobe Creative Cloud Cleaner tool, and it didn't work.

I've tried starting Dreamweaver holding Windows + CTRL + Shift to remove preferences, and it didn't work.

PLEASE HELP!!!!

Mike

This topic has been closed for replies.

Correct answer kglad

As far as I can tell.

using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here and, when available, click 'still need help', http://helpx.adobe.com/x-productkb/global/service-ccm.html

C

ceciliac88862597

Participating Frequently

You can't contact customer service if you are using the trial version though.

BenPleysier

Community Expert

By also posting the problem in a second topic, you will get confusing answers. I other words, please limit yourself to No solution to "Dreamweaver can't find the menus.xml file"

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