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ruhikoyun
ruhikoyun
Participant
February 26, 2017
Answered

Dreamweaver CC 2017 Issue

Hi guys. I have adobe cc membership. I downloaded Dreamweaver for my laptop (windows 10) but Dreamweaver doesn't work something is wrong.When I start Dreamweaver I see that message. Can you help me please? Thank you.

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Nancy OShea
Nancy OSheaCorrect answer
Community Expert
February 26, 2017

What does your Windows Event Viewer say is the faulting module?

If you see "LavasoftTcpService64.dll" (or something similar) then Lavasoft is the culprit.

Photoshop crashes with Lavasoft Chrome extension installed

Lavasoft is a known conflict with many Adobe products including Dreamweaver, Photoshop and After Effects.  Uninstalling Lavasoft and all related DLL files fixes the problem.

Nancy

Nancy O'Shea— Product User & Community Expert
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4 replies

ruhikoyun
ruhikoyunAuthor
Participant
February 26, 2017

Thank you guys. I got it. Now is working. Reason was lavasoft.

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BenPleysier
Community Expert
BenPleysierCommunity Expert
Community Expert
February 26, 2017

To add to Nancy's reply, have a look at https://www.digitalmastersmag.com/magazine/tip-of-the-day-how-to-find-crash-logs-on-windows-10/ for the Windows event viewer.

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Nancy OShea
Community Expert
Nancy OSheaCommunity ExpertCorrect answer
Community Expert
February 26, 2017

What does your Windows Event Viewer say is the faulting module?

If you see "LavasoftTcpService64.dll" (or something similar) then Lavasoft is the culprit.

Photoshop crashes with Lavasoft Chrome extension installed

Lavasoft is a known conflict with many Adobe products including Dreamweaver, Photoshop and After Effects.  Uninstalling Lavasoft and all related DLL files fixes the problem.

Nancy

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Nancy O'Shea— Product User & Community Expert
aleksp57385581
Participant
February 26, 2017

Dreamweaver does not work

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