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H
HVOL
Inspiring
June 15, 2017
Answered

Dreamweaver CC 2017 keeps crashing - bug

  • June 15, 2017
  • 4 replies
  • 2911 views

I was having issues with a specific php file causing Dreamweaver to crash repeatedly. I restarted the computer, reset preferences, cleared the cache.

i used notepad to move all the code inside the file to another differently named file.

Just opening that files caused Dreamweaver to crash.

By luck I noticed I had the following code:

class email {

private

public function sendemail() {

......

}

}

removing the "private" resolved the Dreamweaver crash problem. Just having that private in the code in that manner caused the crash, nothing more was required. Removing it with notepad resolved the issue. Reinserting it with notepad caused the issue to reoccur. I repeated it several times.

Next I tried just typing in  "private" before a public function in striped down code. Allowing the selection menu to popup after typing in private caused Dreamweaver to crash.

<?

class test {

     public function test2() {}

}

?>

Addition Information

Window 10, version 10.0.15063 Build 15063

Dreamweaver Release 2017.5, build 9878

This topic has been closed for replies.
Correct answer Niharika Jha

Hi,

Thanks for your inputs.

This is indeed the same issue we are working on as reported on the other post. We will be fixing this issue soon!

Regards,

Niharika Gupta

Adobe Dreamweaver

4 replies

H
HVOLAuthor
Inspiring
June 16, 2017
  1. Did you encounter same crash with CC 2017.1 or only with latest release 2017.5?
    1. This is resent, put I also started using PHP 7 instead of 5.
  2. Do you mean that this crash is specific to typing "Private" in a php file?
    1. Yes
  3. Do you see same crash happening with each php file?
    1. Yes
  4. Please share crash dump.
    1. Will do

@Niharika Gupta

     I file really was only as I type in. A total of 5 lines. Start typing "Private" on a line above "Public function" and dreamweaver will crash.

<?

class test {

     public function test2() {}

}

?>

I have found that type the function name first does prevent the crash. So type in the function name and then go back and add in "Private function"

Niharika Jha
Adobe Employee
Niharika JhaCorrect answer
Adobe Employee
July 26, 2017

Hi,

Thanks for your inputs.

This is indeed the same issue we are working on as reported on the other post. We will be fixing this issue soon!

Regards,

Niharika Gupta

Adobe Dreamweaver

H
HVOLAuthor
Inspiring
June 16, 2017

I'll on getting you that crash dump file. The second file I tested it on will really this simple.

<?

class test {

     public function test2() {}

}

?>

That is the entire file. I then simple started type "private" on a line above "public function". The drop down menu opened and Dreamweaver crashed.

  1. Did you encounter same crash with CC 2017.1 or only with latest release 2017.5?
    1. These is a resent occurrence. But I also just set the files to use php 7.
  2. Do you mean that this crash is specific to typing "Private" in a php file?
    1. Yes, but I didn't try other words.
  3. Do you see same crash happening with each php file?
    1. Yes
  4. Please share crash dump.
    1. Will Do
Niharika Jha
Adobe Employee
Niharika Jha
Adobe Employee
June 16, 2017

Hi,

We are working on a similar crash reported on the forum link- Re: Dreamweaver keeps crashing and we will surely fix this soon.

But we wanted to make sure if it is the same issue that you are encountering. For that, can you please share the set of files that you have been working on? Also, the crash dump will be really helpful, please follow the steps mentioned by Lalita in the above post and share the crash dump.

Regards,

Niharika Gupta

Adobe Dreamweaver

L
lnayal
Participating Frequently
June 16, 2017

Hi Neal,

  1. Did you encounter same crash with CC 2017.1 or only with latest release 2017.5?
  2. Do you mean that this crash is specific to typing "Private" in a php file?
  3. Do you see same crash happening with each php file?
  4. Please share crash dump.

Please log a bug at Adobe Dreamweaver CC: Feature Ideas with crash dump and if you can attach test file that will be great help for us to investigate further.

Below are the steps to get crash dump on Windows:

  1. Press Win+R and enter regedit and press Enter key to open Registry editor
  2. Go to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting\
  3. Create a new key LocalDumps
  4. Inside LocalDumps create a new Expandable String value and name it DumpFolder and provide path of the folder on your desktop where you want the dump to created.
  5. Create a DWORD 32Bit value and name it DumpType and provide 1 as the value.

    6. Close Registry Editor

You can refer to the following MS article for more info on the same: https://msdn.microsoft.com/en-us/library/windows/desktop/bb787181(v=vs.85).aspx

Thanks,

Lalita

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