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jamess1407369
jamess1407369
Participant
July 29, 2018
Answered

Dreamweaver CC 2017 starts to open then stops

Up until today, DW was working fine but this morning it starts to open then just closes. I have turned my PC off and restarted but to no avail. Any clues as to what may have happened?

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    Kratika AgarwalCorrect answer
    Participating Frequently
    July 30, 2018

    Hi,

    Thanks for reporting.

    Could you please try clearing Dreamweaver Preferences and see if it resolves the issue.

    Unusual behavior in Dreamweaver? Try restoring preferences.

    Thanks

    Kratika

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    5 replies

    cdeatherage
    Inspiring
    July 30, 2018

    I had something similar happen with Photoshop CC2017. As I recall--it was some months back--I found an online solution to open the CC app and uninstall the program; and then to download, install, and run the CC cleaner app. Probably required a system re-boot before returning to the CC app and re-installing the program.

    Chris

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    BenPleysier
    Community Expert
    BenPleysierCommunity Expert
    Community Expert
    July 30, 2018

    What does the Event viewer have to say? Assuming that you are on a Windows machine, have a look at What Is the Windows Event Viewer, and How Can I Use It?

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    Wappler is the DMXzone-made Dreamweaver replacement and includes the best of their powerful extensions, as well as much more!
    jamess1407369
    jamess1407369Author
    Participant
    July 30, 2018

    Faulting application name: Dreamweaver.exe, version: 17.5.0.9878, time stamp: 0x592ee4fe

    Faulting module name: Dreamweaver.exe, version: 17.5.0.9878, time stamp: 0x592ee4fe

    Exception code: 0xc0000005

    Fault offset: 0x00000000012b30a6

    Faulting process ID: 0x1430

    Faulting application start time: 0x01d42780c0f411a0

    Faulting application path: C:\Program Files\Adobe\Adobe Dreamweaver CC 2017\Dreamweaver.exe

    Faulting module path: C:\Program Files\Adobe\Adobe Dreamweaver CC 2017\Dreamweaver.exe

    Report ID: 88e155fb-f4f2-4c14-adf0-5ba5f0ddd1dd

    Faulting package full name:

    Faulting package-relative application ID:

    Is this what you were asking for? I must admit, I do not understand it.

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    Kratika AgarwalCorrect answer
    Participating Frequently
    July 30, 2018

    Hi,

    Thanks for reporting.

    Could you please try clearing Dreamweaver Preferences and see if it resolves the issue.

    Unusual behavior in Dreamweaver? Try restoring preferences.

    Thanks

    Kratika

    Translate
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