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Dreamweaver CC 2018 has stopped working

Forum|Forum|8 years ago
January 2, 2018
1 reply
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Hello,

Recently every time I start Dreamweaver CC 2018 I get the error message below saying it has stopped working. I ran into this issue a week or so ago and uninstalled/re-installed Dreamweaver and that fixed the issue but now it will not work. I have also uninstalled/re-installed Creative Cloud program and that did not fix the issue either. Any help would be greatly appreciated! Thanks.

Bryan

This topic has been closed for replies.

Correct answer Nancy OShea

Close DW and try Restore Preferences.

Unusual behavior in Dreamweaver? Try restoring preferences.

Nancy

Community Expert

Community Expert

Please open your Windows Event Viewer and check for the Faulting Module that's causing DW to crash.

Nancy

Nancy O'Shea— Product User & Community Expert

vesid82761895Author

Participant

Thanks for your help Nancy!

Faulting module path: C:\Windows\SYSTEM32\ucrtbase.dll

Full Error Description

Faulting application name: Dreamweaver.exe, version: 18.0.0.10136, time stamp: 0x59cb9662

Faulting module name: ucrtbase.dll, version: 10.0.10586.1176, time stamp: 0x59ba0879

Exception code: 0xc0000409

Fault offset: 0x00000000000685f8

Faulting process id: 0x2bfc

Faulting application start time: 0x01d384242906435c

Faulting application path: C:\Program Files\Adobe\Adobe Dreamweaver CC 2018\Dreamweaver.exe

Faulting module path: C:\Windows\SYSTEM32\ucrtbase.dll

Report Id: 9c8d8504-0abc-4cab-859f-b5a16fc45865

Faulting package full name:

Faulting package-relative application ID:

Community Expert

Correct answer

Community Expert

Close DW and try Restore Preferences.

Unusual behavior in Dreamweaver? Try restoring preferences.

Nancy

Nancy O'Shea— Product User & Community Expert