Dreamweaver crashes during FTP file transfer

Forum|Forum|6 years ago
February 5, 2020
2 replies
821 views

Two minutes into file transfer, Dreamweaver just crashes every single time. I'm using the latest and greatest Dreamweaver version. The older version (2018 I think) worked just fine. I can't pin point the issue.

I'm running Mac, latest OS.

What do I do?

This topic has been closed for replies.

Nancy OShea

Community Expert

Mac latest -- does that mean latest Mojave or latest Catalina?

If Catalina, you need Dreamweaver 2020. See this help article.

https://helpx.adobe.com/dreamweaver/kb/known-issues-macos-Catalina.html

Your mac crash logs might shed some light on what's causing DW to crash.

Nancy O'Shea— Product User & Community Expert

R

ribikAuthor

Inspiring

Yes I run Catalina and DW 2020

I can post crash report once it crashes if you'd like. I just don't know what to look for in that crash report to troublshoot the problem myself.

Nancy OShea

Community Expert

I found this on Google.

How to Use the Mac Console App to Diagnose a Crash

https://blog.macsales.com/45586-how-to-use-the-mac-console-app-to-diagnose-a-crash/

Nancy O'Shea— Product User & Community Expert

Jon Fritz

Community Expert

I would download the Filezilla Client so you can at least get your site updated. That way your work can be done as troubleshooting continues in DW.

Is there any given file being uploaded that it crashes on?
Have you tried uploading individual files one at a time rather than the entire site?
Have you done any of the usual troubleshooting (clearing cache, restoring preferences, etc)?

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