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MPindaHouse
Participating Frequently
February 9, 2022
Question

Dreamweaver Crashing [Branched from old topic about Manage Site freezes.]

  • February 9, 2022
  • 2 replies
  • 763 views

I have the same issue with Dreamweaver crashing in Version 21.2, but I see this when I'm running a full-site search.

Agreed that this is super-annoying.

This topic has been closed for replies.

2 replies

Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
February 9, 2022

@MPindaHouse,

Which OS do you have? 

 

Crashes are usually indicative of something deeper like corrupted Preferences or bad user permissions. 

Please Restore DW Preferences and see if that helps.

https://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver.html

 

If DW continues to crash, check your crash logs (aka Windows Event Viewer) to see what faulting module is causing DW to crash. 

 

In some cases, app crashes are caused by Creative Cloud Desktop App. And reinstalling CC Desktop App solves the problem.

 

Nancy O'Shea— Product User & Community Expert
    M
    MPindaHouseAuthor
    Participating Frequently
    February 9, 2022

    Thank you both.

     

    I have removed the contents of the preferences folders in my Users directory and (apart from losing my workspace setup), it does look like searches are currently no longer crashing the application.

     

    Sorry I missed including details of my OS - I currently run Windows 10.

    B i r n o u
    B i r n o u
    Legend
    February 11, 2022
    quoteso again what Teams and Entreprise are mentionned for ?

    By @B i r n o u

    =============

    We don't know WHAT TYPE of membership plan the OP has.  I'm covering all bases here because problem resolution is different depending on what type of plan the user has.

    • Teams & Enterprise users must work with their respective IT department.
    • Individual plan members can contact Adobe directly. 

    Does that make more sense now?

     


    nope, not really...

     

    I'm sorry...

     

    because I have exactly the same problem than @MPindaHouse  (and unfortunally we're not alone), which is that when you launch a strong search (on a heavy file, as well as on a large site) DW crashes... and nothing helps.


    friends at Adobe have tried everything, including in video to see what was going on... retrieved dump files, tried installation modifications... in short... they finally recognized that was a big bug... check the bugbase... you'll see all the thread and the conclusion...

     

    so, as you recommand,  what would be the use of
    1 - Teams & Enterprise users to work with their respective IT department?... to do what... correct the search bug ?


    2 -  to Individual plan members who would contact Adobe directly... to be redirected to this forum.

     

    Is it your turn to understand better what I mean by my question 😉 or should I write it in french that you could use deepl to help you... </joke>

    B i r n o u
    B i r n o u
    Legend
    February 9, 2022

    dw frozen on a large scale search is a know issue...

    I've personnaly post tons of bug ofr search on large website, large file, XML... and so on

     

    search in this forum... I just digg one out... but there are plenty thread around it

    https://community.adobe.com/t5/dreamweaver-discussions/search-and-find-replace-don-t-work-for-large-files/m-p/9206498

     

     

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