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carla45979755
Participant
April 10, 2019
Answered

Dreamweaver Crashing [CrowdStrike AV]

Hi

Whenever I use Dreamweaver, it randomly crashed on me, and there are some major glitches in the CSS Designer, sometimes the panel disappears, but if you continue typing, the data remains.

Carl

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Preran
PreranCorrect answer
Legend
April 10, 2019

We have seen instances of Dreamweaver crashing on Mac OS where the anti-virus software CrowdStrike was installed. If you have this software running on your computer, update to the latest version of CrowdsStrike where this issue has been fixed and let us know of your observations.

Let us know if this is not the case with you, and if you still need assistance.

Thanks,

Preran

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12 replies

Preran
PreranCorrect answer
Legend
April 10, 2019

We have seen instances of Dreamweaver crashing on Mac OS where the anti-virus software CrowdStrike was installed. If you have this software running on your computer, update to the latest version of CrowdsStrike where this issue has been fixed and let us know of your observations.

Let us know if this is not the case with you, and if you still need assistance.

Thanks,

Preran

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frankm-vz
Participating Frequently
April 10, 2019

I do not have CrowdStike installed on my work computer. What else could be causing it to not launch or crash? I haven't been able to use Dreamweaver since Monday morning.

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Jon Fritz
Community Expert
Jon FritzCommunity Expert
Community Expert
April 10, 2019

Have you tried any of the standard troubleshooting steps for DW yet?
     1. Clearing the Program Cache
     2. Restoring the Preferences
     3. Cleaner Tool Reinstall

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BenPleysier
Community Expert
BenPleysierCommunity Expert
Community Expert
April 10, 2019

Hi Carl,

Unfortunately, we cannot see what you are experiencing. It would help if you came with specifics, starting off with the OS and version of Dreamweaver. If possible, also give us a sequence of events that lead up to the problem.

Also have a look at Dreamweaver system requirements

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