Skip to main content
S
SpaceDustConstruct
Known Participant
November 11, 2017
Question

Dreamweaver crashing frequently on Win 7, only fix I have found is reinstall

  • November 11, 2017
  • 3 replies
  • 465 views

just started using Dreamweaver and this has been happening about twice a day

Just now

System

-Provider
[ Name] Application Error

-EventID1000

[ Qualifiers] 0
Level2
Task100
Keywords0x80000000000000
-TimeCreated

[ SystemTime] 2017-11-11T18:06:17.000000000Z
EventRecordID26772
ChannelApplication
ComputerSS-BULINDA
Security
-EventData

Dreamweaver.exe
18.0.0.10136
59cb9662
ucrtbase.DLL
10.0.10586.1171
59ae5010
c0000417
0000000000068609
99c
01d35b17be4f94db
C:\Program Files\Adobe\Adobe Dreamweaver CC 2018\Dreamweaver.exe
C:\Windows\system32\ucrtbase.DLL
031a7e73-c70b-11e7-80b9-240a64ed160b

Yesterday at 5pm

System

-Provider
[ Name] Application Error

-EventID1000

[ Qualifiers] 0
Level2
Task100
Keywords0x80000000000000
-TimeCreated

[ SystemTime] 2017-11-10T22:50:46.000000000Z
EventRecordID26633
ChannelApplication
ComputerSS-BULINDA
Security
-EventData

Dreamweaver.exe
18.0.0.10136
59cb9662
ucrtbase.DLL
10.0.10586.1171
59ae5010
c0000417
0000000000068609
4080
01d35a7651c058f8
C:\Program Files\Adobe\Adobe Dreamweaver CC 2018\Dreamweaver.exe
C:\Windows\system32\ucrtbase.DLL
965e1767-c669-11e7-a052-240a64ed160b
    This topic has been closed for replies.

    3 replies

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    November 11, 2017

    A Windows system file is causing DW to crash. 

    Do you have all the latest updates for your Windows operating system?

    ucrtbase.dll file - How to fix ucrtbase.dll errors

    Nancy O'Shea— Product User & Community Expert
    S
    SpaceDustConstructAuthor
    Known Participant
    November 11, 2017

    My OS is up to date

    (link removed by moderation)

    Preran
    Preran
    Legend
    November 14, 2017

    If you are still facing issues, send me your Adobe ID, location, and phone number over a private message along with the URL of this post. To send a private message click my picture and use the Message button. We will get in touch with you for investigation.

    Thanks,

    Preran

    Firefly Community Gallery
    Adobe Firefly

    Remix with Firefly Community Gallery

    Thousands of free creations to fall in love with and remix in Firefly.

    Explore now
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices