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Yia Chil5C3B
Participant
August 20, 2021
Question

Dreamweaver crashing repeatedly

  • August 20, 2021
  • 1 reply
  • 184 views

Anyone can help? This morning DW keeps crashing on me after a while of usage. The app is updated as shown on my CC app. I'm using Macbook Pro M1.

    This topic has been closed for replies.

    1 reply

    Nayan_Kankariya
    Community Manager
    Nayan_KankariyaCommunity Manager
    Community Manager
    August 20, 2021

    Hi @Yia Chil5C3B ,

     

    Thanks for writing to us. Can you please provide the crash logs or confirm if you have submitted the crash via Adobe Crash Reporter dialog which gets invoked once the app is crashed. As an initial resolution, can you please try resetting Dw app preferences and see if the issue gets resolved.

     

    Reset Dw app preferences: https://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver.html

     

    Also, we now have Dw with native support on M1 in our prerelease forum. Can you please give a try to the prerelease build and confirm if crash is observed with the prerelease build as well.

     

    You can subscribe to our pre-release program with below link. Dw prerelease build will be installed in parallel to your existing Dw version and will be labelled as "Adobe Dreamweaver Next".
    Link: https://www.adobeprerelease.com/beta/9EB451B5-D2E8-46E5-AFA2-78C85442FFA2/participate/1387E879-0953-4B5E-880B-08A0CFE3E009

     

    We can have a remote connect session at any suitable time to you for further debugging the issue.

     

    Have a pleasant day!

     

    Regards,

    Nayan

    Dreamweaver Team

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