Dreamweaver crashing when changing colors in CSS

Forum|Forum|6 years ago
June 15, 2019
3 replies
1292 views

Every time the color selector box pops up if I am typing in an HTML color code, or attempting to change the color on the CSS settings panel my dreamweaver completely crashes. This has only been happening for a couple weeks and happen EVERY time I try. It's really starting to get annoying. Anyone have this problem or know how to fix it? I am completely updated I believe. My adobe application manager doesn't say I have an update and I have auto update enabled.

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Correct answer Jon Fritz

Have you tried restoring preferences as Nancy suggested?

That has been a way to solve odd behavioral issues in DW since the Macromedia days. Seems the preferences file has always had a knack for going corrupt. It's worth a shot if you haven't.

Another option, if restoring preferences doesn't help, is a complete uninstall/reinstall using the CC Cleaner tool.

J

jordang62694250Author

Participant

It stopped crashing after restoring preferences, but this also happened after I closed/reopened dreamweaver and then started crashing again so I hope restoring the preferences is a complete fix. Thanks for the help!

HARSHIKA_VERMA

Community Manager

Hi Jordan,

Thank you for the information you have provided so far. After checking your error codes as Nancy has suggested, few more details would be super helpful like.

Is it happening with a particular CSS file or with every CSS file?
Have you installed any Extension in Dreamweaver recently? because we have seen cases where a particluar extension is making Dreamweaver crash?
System configuration would be helpful.

Awaiting your response.

Thanks,

Harshika

J

jordang62694250Author

Participant

Sorry for the long wait. There is nothing wrong with my CSS code. When I try to click on the color selector icon, it pops up the color selection box and as soon as I move my mouse it crashes dreamweaver. It's not giving me any errors or error codes, it happens to any CSS file, I have not downloaded anything extension or anything else and my dreamweaver is all default settings. I didn't change anything and haven't had a problem for over a year that I have had dreamweaver, this started happening out of nowhere. My dreamweaver disappears, I click the icon to reopen and it just tells me it crashed unexpectedly and opens a report to send to Adobe with no error or error codes.

Jon Fritz

Correct answer

Community Expert

Have you tried restoring preferences as Nancy suggested?

That has been a way to solve odd behavioral issues in DW since the Macromedia days. Seems the preferences file has always had a knack for going corrupt. It's worth a shot if you haven't.

Another option, if restoring preferences doesn't help, is a complete uninstall/reinstall using the CC Cleaner tool.