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April 5, 2019
Answered

Dreamweaver CS3- Can you please help me to re-activate?

  • April 5, 2019
  • 1 reply
  • 718 views

Hi There

Today I re-downloaded Dreamweaver CS3 and I am trying to open it but I am unable to activate it.

When I attempt to open it a Temporary Activation box appears but when I click re-activate I get a no connection error.

Can you please help me to reactivate the above product?

[Moderator moved from Downloading, Installing, Setting Up to Dreamweaver support forum.]

This topic has been closed for replies.
Correct answer kglad

uninstall cs3 (using the uninstaller)

clean per http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

remove the cache.db file from (win): Program Files (x86)/Common Files/Adobe/Adobe PCD/cache/ or (mac): /Library/Application Support/Adobe/Adobe PCD/cache/

restart your computer

follow the steps here to install cs3, https://helpx.adobe.com/creative-suite/kb/activation-fails-cs3-acrobat-8.html

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
April 5, 2019

uninstall cs3 (using the uninstaller)

clean per http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

remove the cache.db file from (win): Program Files (x86)/Common Files/Adobe/Adobe PCD/cache/ or (mac): /Library/Application Support/Adobe/Adobe PCD/cache/

restart your computer

follow the steps here to install cs3, https://helpx.adobe.com/creative-suite/kb/activation-fails-cs3-acrobat-8.html

April 6, 2019

Hi kglad

On my windows pc I have uninstall cs3 and have followed the link to the cleaner tool page and I have run AdobeCreativeCloudCleanerTool.exe successively.

However I cannot locate the cache.dg file Program Files (x86)/Common Files/Adobe/Adobe PCD/cache/

Can you indicate precisely on the cleaner tool page where I can fined this file.

Kind Regards

Graham Cooper

kglad
Community Expert
Community Expert
April 6, 2019

that file's on your computer.

if it's not on your computer proceed with installation of the cs3 file downloaded from the last link in message 1.  if you missed that file and it's really on your computer you'll be prompted to activate the downloaded cs3 file.