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June 3, 2017
Answered

Dreamweaver (CS4) has stopped working message

  • June 3, 2017
  • 1 reply
  • 303 views

I was working in Dreamweaver CS4 and as I saved a file I experienced a grey screen; then a white screen and a message that "Dreamweaver has stopped working". Kind of obvious I guess.

Now Dreamweaver won't start. It tries to do so - the Dreamweaver window loads, then a grey background. Then, immediately a white background appears with the message that says

Adobe Dreamweaver CS4 has stopped working

A problem caused the program to sto pworking correctly. Windows (7) will close the program and notify yo if a solution is available.

The only optioned offered is "Close Program" which I did and the white background disappeared.

1. I uninstalled Dreamweaver. and re-installed. It would not load.

2. I did a check disk on my disk drive and fixed a minor error.

3. I re-uninstalled Dreamweaver. and re-installed. It would not load

4. I went on line and followed instruction to perform a "fix" in Dreamweaver's cache. It didn't make any difference.

5. I wiped out my Configuration. That didn't make a difference.

6. I attempted to clean something or other using cmd and was warned that all my CS4 my plug ins would be in jeopardy if I did so, but I did it anyway locked up the computer which froze completely.

7. I had to manually shut off my machine, but fortunately I have a backup program took effect at start up and I recovered everything from a few minutes previous to my crash.

8. I re-uninstalled Dreamweaver. and re-installed. It still would not load.

9. I went on line and tried a few other suggestions from the internet involving a supposed corrupted xml file. It made no difference.

WHAT IS MY PROBLEM - AND IS THERE A SOLUTION?

I have never used a forum so I don't really know where this is going ,,,,,,,,,,,,,,,,,,,,,,,,,,,,

    This topic has been closed for replies.
    Correct answer Nancy OShea

    Adobe forums are publicly accessible to anyone who searches the web. 

    Which operating system are you using?  Did your OS receive any recent updates?

    CS4 is legacy software now.   You understand it's no longer supported or updated.  And CS4 is not certified to work on modern operating systems. 

    Nancy

    1 reply

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity ExpertCorrect answer
    Community Expert
    June 3, 2017

    Adobe forums are publicly accessible to anyone who searches the web. 

    Which operating system are you using?  Did your OS receive any recent updates?

    CS4 is legacy software now.   You understand it's no longer supported or updated.  And CS4 is not certified to work on modern operating systems. 

    Nancy

    Nancy O'Shea— Product User & Community Expert