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violainec55092132
violainec55092132
Participant
March 3, 2015
Answered

Dreamweaver CS4 Serial Number Activation

  • March 3, 2015
  • 2 replies
  • 15076 views

I used to have Dreamweaver CS4 on my computer. I recently changed laptop so I desactivated the serial number and desinstalled the software. I am now trying to reinstall it on my new laptop but the serial number is not recognized. Any ideas on what I should do?

    This topic has been closed for replies.
    Correct answer Nancy OShea

    Was your previous version a Student/Teacher or Volume Licensed Edition from a reseller? 

    Find your serial number quickly

    Have you logged in to your Adobe account to confirm you have the correct serial number?

    Adobe ID

    Unfortunately, most of us are product users like yourself. So a bad serial number is beyond our scope of authority.  That's something only Adobe can help you with.

    Nancy O.

    2 replies

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    March 4, 2015

    Was this product an upgrade from an earlier version of DW?  If so, you may need to enter the qualifying product's serial number first.

    Nancy O.

    Nancy O'Shea— Product User & Community Expert
    violainec55092132
    violainec55092132Author
    Participant
    March 5, 2015

    Hi Nancy!

    No, I've downloaded the trial version of Dreamweaver CS4 (same as the one I had), and when I enter the serial number, it doesn't work - although I desactivated it in my former laptop.

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity ExpertCorrect answer
    Community Expert
    March 5, 2015

    Was your previous version a Student/Teacher or Volume Licensed Edition from a reseller? 

    Find your serial number quickly

    Have you logged in to your Adobe account to confirm you have the correct serial number?

    Adobe ID

    Unfortunately, most of us are product users like yourself. So a bad serial number is beyond our scope of authority.  That's something only Adobe can help you with.

    Nancy O.

    Nancy O'Shea— Product User & Community Expert
    Jon Fritz
    Community Expert
    Jon FritzCommunity Expert
    Community Expert
    March 3, 2015

    Something that's been mentioned before is to install the software as a trial without the serial, then activate/register through the Help menu in-program.

    violainec55092132
    violainec55092132Author
    Participant
    March 3, 2015

    Thanks! I tried but I only have "register" and not activate in the Help menu.

    Jon Fritz
    Community Expert
    Jon FritzCommunity Expert
    Community Expert
    March 3, 2015

    Hit the Register, it should ask you to log in to Adobe and give your number from the packaging.

    Unless the log in already has the number attached from a prior Registration, then it should recognize it and start working.

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