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Participating Frequently
February 11, 2017
Answered

Dreamweaver CS5.5 has been screen when launched ...help

I'm using Win 10 and haven't had an issue with Dreamweaver CS5.5 until today. When launched, it goes to a grey screen. I can still access the tabs at the top, but can't access my folders that were usually on the bottom right corner which means I can't update my personal web site? Any suggestions?? Thanks!

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    Nancy OShea
    Nancy OSheaCorrect answer
    Community Expert
    February 11, 2017

    This sounds like a corrupted cache.

    http://forums.adobe.com/thread/494811

    If that doesn't help, you may need to Restore Preferences

    http://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver-cs4-cs5.html

    Nancy

    Nancy O'Shea— Product User & Community Expert

    3 replies

    John T Smith
    Community Expert
    Community Expert
    February 11, 2017

    An idea that MAY work to install and/or run old programs in Windows 10... works for some, not for others

    -RIGHT click the program icon or EXE and select a compatibility mode in the pop up option window

    -or Run as Administrator http://forums.adobe.com/thread/969395 to assign FULL Windows permissions may help... says Encore, but sometimes required for ALL Adobe programs (this is NOT the same as using an Administrator account)

    NOTE - Win10 anniversary update version 1607 has caused MAJOR problems with old programs, so the above may not work

    -Notice http://www.computerworld.com/article/3157369/windows-pcs/new-windows-10-build-is-a-monster-update.html

    Every time Microsoft issues a Win10 update, there is the risk that an old program that HAS been working after the initial Win10 upgrade will STOP working... bottom line, old programs require a matching old operating system

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    Participating Frequently
    February 11, 2017

    If I go to site and hit  the "put" button  I can update my website I just don't see my folders that used to be on the right hand side when I first launched Dreamweaver any idea why they disappeared on my screen and I just have a grey screen ...thx

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    Nancy OShea
    Community Expert
    Nancy OSheaCommunity ExpertCorrect answer
    Community Expert
    February 11, 2017

    This sounds like a corrupted cache.

    http://forums.adobe.com/thread/494811

    If that doesn't help, you may need to Restore Preferences

    http://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver-cs4-cs5.html

    Nancy

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    Nancy O'Shea— Product User & Community Expert