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Participating Frequently
February 11, 2017
Answered

Dreamweaver CS5.5 has been screen when launched ...help

  • February 11, 2017
  • 1 reply
  • 230 views

I'm using Win 10 and haven't had an issue with Dreamweaver CS5.5 until today. When launched, it goes to a grey screen. I can still access the tabs at the top, but can't access my folders that were usually on the bottom right corner which means I can't update my personal web site? Any suggestions?? Thanks!

    This topic has been closed for replies.
    Correct answer Nancy OShea

    This sounds like a corrupted cache.

    http://forums.adobe.com/thread/494811

    If that doesn't help, you may need to Restore Preferences

    http://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver-cs4-cs5.html

    Nancy

    1 reply

    John T Smith
    Community Expert
    Community Expert
    February 11, 2017

    An idea that MAY work to install and/or run old programs in Windows 10... works for some, not for others

    -RIGHT click the program icon or EXE and select a compatibility mode in the pop up option window

    -or Run as Administrator http://forums.adobe.com/thread/969395 to assign FULL Windows permissions may help... says Encore, but sometimes required for ALL Adobe programs (this is NOT the same as using an Administrator account)

    NOTE - Win10 anniversary update version 1607 has caused MAJOR problems with old programs, so the above may not work

    -Notice http://www.computerworld.com/article/3157369/windows-pcs/new-windows-10-build-is-a-monster-update.html

    Every time Microsoft issues a Win10 update, there is the risk that an old program that HAS been working after the initial Win10 upgrade will STOP working... bottom line, old programs require a matching old operating system

    Participating Frequently
    February 11, 2017

    If I go to site and hit  the "put" button  I can update my website I just don't see my folders that used to be on the right hand side when I first launched Dreamweaver any idea why they disappeared on my screen and I just have a grey screen ...thx

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity ExpertCorrect answer
    Community Expert
    February 11, 2017

    This sounds like a corrupted cache.

    http://forums.adobe.com/thread/494811

    If that doesn't help, you may need to Restore Preferences

    http://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver-cs4-cs5.html

    Nancy

    Nancy O'Shea— Product User & Community Expert