Skip to main content
Participating Frequently
April 30, 2010
Answered

Dreamweaver CS5 will not open

  • April 30, 2010
  • 72 replies
  • 168598 views

I just downloaded Adobe CS5 Design Premium and installed. Every application opens without problem except Dreamweaver which will not open at all. I tried installing again and that didn't work. I even tried removing all of my preference files, old Application Support files and even Library Application Support files. Uninstalled CS4 and CS5 and installed a fresh copy of CS5.

Dreamweaver CS5 will not open. It gets to just before the splash screen and stops. It's not hanging either, I can click the dock and quit the app without a force quit. It appears that the open sequence is missing something.

Mac OS X 10.6.3

    This topic has been closed for replies.
    Correct answer Reaxion_Graphics

    Everyone is saying the update works but you never know, some may have problems finding it. I had this problem until minutes ago until I too did the update for CS5, go here:

    http://www.adobe.com/support/dreamweaver/downloads_updaters.html#dwcs51104

    If you are on Lion and are using CS5 (not 5.5) don't waste your time with permissions and preferences, this does it!

    72 replies

    Participant
    April 28, 2011

    I installed InDesign CS5 for Mac two days ago and then Dreamweaver wouldn't work. I tried all of the suggestions in this thread and the only one that worked was when I created a new user account. I did NOT have FV on.

    Knowing that my permissions were messed-up, I installed the DW update from http://download.macromedia.com/pub/dreamweaver/updates/cs5/11_0_3/mac/AdobeDreamweaver-11.0-All-Update.dmg

    Everything is working now.

    Participant
    May 17, 2011

    yep, all it took was an update!! PHEW!!

    Thank you knowledgable folk

    Participant
    April 27, 2011

    I also had this problem and found a solution.

    You just have to install the update, if there is one.

    The only option when I started Dreamweaver was: Dreamweaver, no other options.

    I installed the updates, restarted my Mac, and now it's working again.

    Maybe it help for one of you.

    Just give it a try.

    Succes.

    Elsemieke

    Participant
    April 16, 2011

    Here is your fix all, worked for me!

    http://www.dlocc.com/articles/nothing-happens-when-launching-dreamweaver-cs5-on-mac/

    March 31, 2011

    Hey thanks guys,

    I went to System Preferences - searched for "File Vault" disabled it and it took 5 minutes to close down and then Dreamweaver opened up!

    So I didn't even need to set up another user account..

    AllDayDev2
    Community Manager
    Community Manager
    March 31, 2011

    Hi Theresa Spire SEO. Welcome to the Adobe user-to-user forums.

    If you install the latest update for Dreamweaver, you could re-enable FileVault:

    http://kb2.adobe.com/cps/844/cpsid_84413.html

    Even if you do not mind having FileVault disabled, installing the update is recommended if for nothing else than the HTML5 Pack.

    Be sure to reboot the computer after installing the update.

    Cheers!

    Participant
    March 9, 2011
    AllDayDev2
    Community Manager
    Community Manager
    March 29, 2011

    Yes, if you are on a Mac, installing the latest update for Dreamweaver CS5 should resolve this issue.

    More details, including a link to download the update, are in this document:

    http://kb2.adobe.com/cps/844/cpsid_84413.html

    I saw what looked like a few Windows users on this thread as well. I would still recommend installing the update, but it may not resolve the issue by itself.

    If you are on Windows with an Acer computer, then the patch provided here should help:

    http://www.egistec.com/oem-acer001/program-update.aspx

    Startup problems like this can have other causes as well, for both Mac and Windows users. For example, the "configuration" folder may contain corrupted files or could have permissions problems (both of these are mentioned in this thread). This document contains details for resetting the configuration:

    http://kb2.adobe.com/cps/839/cpsid_83912.html

    February 16, 2011

    I wish I would have seen this post or been warned about this problem by Adobe when I bought the programs. I would not have spent days erasing and replacing every cs5 program trying to solve the problem. I don't know for sure exactly what I did or if it will work for you all but dreamweaver now opens perfectly on my mac book pro and I still have file vault active.

    I began by opening file vault and clicking to turn it off. I didnt know it would take 35 minutes so as soon as it started I clicked cancel because I didnt feel like waiting. Once the computer restarted, dreamweaver opened fine. It had not opened for me in weeks and was a royal pain causing me not to be able to complete my school work or web designs unless I used someone els's computer. I can only hope that will work if it ever has a problem again!

    February 16, 2011

    By the way, I did do an Adobe update as well so that may have fixed it!

    Participant
    February 15, 2011

    My program had been working fine for months and then suddenly yesterday wouldn't work. The icon would stay in the dock and there was a light under it implying that it was on and working, but I was unable to access anything in the program beyond that point.

    This may or may not be obvious to some of you, so I will say it if you are having the same problem and have tried everything mentioned on the forum, but have not contacted tech support or anything like that... before you do anything: update Dreamweaver. I had tried everything mentioned on the forum, was about to uninstall and reinstall, then went to FAQ for Dreamweaver CS5, downloaded the update, and it worked perfectly.

    It seems obvious, but I was under the assumption (as a person who updates every week) that all my updates were current. Just make sure, before you go into ALL THIS forum skimming that you have the most current update for Dreamweaver.

    Hopefully this will help some of you.. yes, something as simple as not updating can keep a program from working. I sincerely hope that your problem's fix is as simple as all this.

    Participant
    January 19, 2011

    Problems with Network Home folders and FileVault home folders seem to stem from the same cause. The same cause that was in fact in the older versions of CS or Dreamweaver too.

    Telltale signs are the Welcome pane not displaying anything, or display old information.

    The problem is with the personal configuration folder.

    When there is no folder in a users' home folder, Dreamweaver will attempt to copy this folder on first launch.

    This seems to fail on some specific files when it is copying to either a Network Home or a FileVault home folder, resulting in an incomplete Configuration folder, or one that has messed up permissions.

    The solution I found is:

    1. Create a new local user, then login as that user.

    2. Launch Dreamweaver.

    3. Quit Dreamweaver.

    4. Take a copy of the Configuration folder from this user's home, putting it in Shared, for example, so it is accessible from your problem account:

    ~/Library/Application Support/Adobe/Dreamweaver CS5/en_US/Configuration

    5. Log back into your other account

    6. Copy it to the correct location in your Network Home or Filevault home folder.

    ie — ~/Library/Application Support/Adobe/Dreamweaver CS5/en_US/Configuration

    7. Set the permissions on this folder to read/write (chmod -r 777 ~/Library/Application Support/Adobe/Dreamweaver CS5/en_US/Configuration)

    8. Launch Dreamweaver.

    January 9, 2011

    Windows 7 users' possible fix

    Hi all Win7 users of DW CS5 that dies after the splash screen.  You might want to try recreating your DW preferences as described here:

    http://kb2.adobe.com/cps/839/cpsid_83912.html#main_Restore7V

    It worked for me.  I think the problem was caused by running CCleaner which deleted the wrong registry key.  Bad CCleaner!  Be careful running those "helpful" system cleaners, folks.  They can royally screw up a computer if you trust them too far.

    Anyway, DW CS5 is back in action for me at least.

    Regards

    Mark

    Participant
    August 15, 2011

    This worked for me and I simply followed these instructions and then simply copied the DW4 preferenbce folder and then renamed it Dreamwever CS5.5.  Hope that continues to be uncorrupted.  Thanks all.

    Participating Frequently
    August 15, 2011

    Hi. I'll be out of e-mail and cell range until the 23rd. There's a sight chance I'll get the occasional signal, but I probably won't receive messages until I return.

    Thanks.

    Garry

    Participant
    December 24, 2010

    I too had this problem and found a solution.

    Note: None of the above solutions worked for me, except logging in as a different user. I tried repairing permissions, rebooting etc.. then I went to the DW support page on adobe.com. They had this message:

    SUPPORT ALERT An update for Dreamweaver CS5 is now available. We recommend that all users install this update, especially those experiencing issues starting Dreamweaver CS5 on Mac OS. Click here to download the 11.0.3 update now.

    I downloaded the update, installed and all is right with the world. Here's the link to the update page:

    http://www.adobe.com/support/dreamweaver/downloads_updaters.html#dwcs5

    Note: Even though the update is dated August 2010 and my original purchase and install was November 2010, it still worked for some reason. Hope this helps.