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pixelnator
pixelnator
Participant
January 20, 2018
Question

Dreamweaver encountered problems while constructing the Menus.xml

  • January 20, 2018
  • 1 reply
  • 455 views

I successfully installed Dreamweaver CC and purchased a subscription. However, I receive this error when I try to launch:

After I click the OK button, I get another error message:

I follow the instructions and try to re-launch Dreamweaver, but receive the first error again. What do I need to do get it to launch?

    This topic has been closed for replies.

    1 reply

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    January 20, 2018

    reset your preferences -  https://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver-cs6-cc.html

    pixelnator
    pixelnatorAuthor
    Participant
    January 20, 2018

    tried that, but didn't fix the problem.

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    January 20, 2018

    if you deleted the preference files:

    uninstall everything cc including preferences, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

    then uninstall the cc desktop app, https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html

    clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html

    restart your computer (don't skip this)

    reinstall the cc desktop app, https://creative.adobe.com/products/creative-cloud.

    if you're unable to install the cc desktop app at this stage, use an administrator account (solution 3 here, https://helpx.adobe.com/creative-cloud/kb/creative-cloud-missing-damaged.html)

    use the desktop app to install your cc programs/trials

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