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Zahira5EA1
Participant
Jan 2, 2021 7:42 PM UTC
Question

Dreamweaver extract psd won’t work

I'm trying to access the extract panel, it loads perfectly fine but when I try to upload a PSD it shows this message "You do not have access to this service. Contact your IT administrator to gain access." I'm not sure if my license has expired for dreamweaver, but any help or tips would be appreciated.

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    1 reply

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    Jan 2, 2021 8:14 PM UTC

    Hi @Zahira5EA1,

    Yes, you need a PAID Creative Cloud subscription to access the Extract services in Creative Cloud. 

    NOTE: If you're on a Teams/Enterprise plan from work or school, please contact your IT dept admin for assistance.

     

    1. Did you upload your PSD comp to your Creative Cloud file storage space yet?
    2. Also did you create a site definition and a new HTML document in DW yet?  
    3. See the video and link below for details:
      https://helpx.adobe.com/ro/dreamweaver/user-guide.html/ro/dreamweaver/using/dreamweaver-integration-extract.ug.html

     

     

    Post back if you still have questions.

     

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