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daveharr1s0n
daveharr1s0n
Inspiring
December 18, 2020
Answered

Dreamweaver FTP settings for AT&T hosting

  • December 18, 2020
  • 2 replies
  • 5247 views

I recently had to subscribe to Creative Cloud after my old CS3 license expired. So I lost all my stored FTP connection credentials. I'm trying to reconnect to my client's site to make changes and edits, but just can't connect. I'm 99% sure I have the correct username and password (my client sent that today) but suspect it might be the Server Name and FTP Address. I spent time online with AT&T chat, got the Server Name (series of numbers -- I seem to recall using the URL before) and they claim FTP Address is not required. But it's a required field in Dreamweaver FTP.

 

I have no problem connecting to my sites, is there something different about AT&T hosting that the agent helping didn't get?

 

Is there a way to look up these settings by URL?

 

Thanks for any guidance.

 

Dave

    This topic has been closed for replies.
    Correct answer Nancy OShea

    Hmm ... so I tried that. If I understand correctly, after uploading that to my remote server and typing the address in my browser's address bar it should send a test to my email automatically? It didn't ...

     

    I guess I will have to find what GoDaddy's alternative is to php for a simple comment box ...

     

    Thanks again.

     

    Dave


    To clarify terms, PHP = a server-side programming language.

    PHP Mail () = a function within PHP that sends mail from the server IF your host has it turned on.

     

    At this point, your options are simple:

    a) Use the aforementioned mail sending library called PHP Mailer with SMTP. 

    b) Find another web host that allows you to use the PHP mail () function.

    c) Go to a 3rd party form service like Wufoo or JotForm. 

     

    Good luck!

     

    2 replies

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    December 19, 2020

    Hi @daveharr1s0n,

    Can you connect to remote server with a dedicated S/FTP client like FileZilla?

    If not, you probably don't have the correct credentials.

     

    I've never used AT&T for web hosting so have no 1st hand experience with them.  That said, see screenshot.

     

     

    Nancy O'Shea— Product User & Community Expert
    daveharr1s0n
    daveharr1s0nAuthor
    Inspiring
    December 28, 2020

    Thanks, Nancy!

     

    Actually, I contacted someone at GoDaddy. Apparently it wasn't "mapped out" correctly. I am connected now. But now I have a new problem with a php contact form. I just spent some time with the very helpful GoDaddy agent who got me reconnected, but he thinks my old contact form might not be compatible with their latest version of php. I know very little about this. Will send a question out separately here ...

     

    Dave

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    December 28, 2020

    Linux hosting is probably PHP 7 or higher.  These days, secure contact forms are essential.  This mail sending library should help. It's the one most hosts recommend.

    https://github.com/PHPMailer/PHPMailer

     

    For inexperienced coders, a form service like Wufoo.com, Jotform or Mailchimp might be a better option.

     

    Nancy O'Shea— Product User & Community Expert
    daveharr1s0n
    daveharr1s0nAuthor
    Inspiring
    December 18, 2020

    I tried using Server Name in FTP field too, as I know it's the same with GoDaddy hosting. 

    B
    Community Expert
    Ben MCommunity Expert
    Community Expert
    December 19, 2020

    If you have been using the computer for awhile there might be a chance the site definitions are still on your computer.  

     

    Windows:

    HKEY_CURRENT_USER\Software\Adobe\Common\{Version}\Sites

    Mac:

    Macintosh HD:username:Library:Application Support:Adobe:Common:{Version}:Sites:Site Prefs

     

    With that said the Server Name is irrelevant.  This is if you are connecting to multiple servers or have remote/local testing servers setup and you want to distinguish.  The FTP address can be a URL (the domain) or an IP address.  They are both just pointing to the same thing.  When you try to connect what error(s) are you getting?  Also you may want to try clicking on Site-->Advanced-->FTP Log the next time you connect because that FTP error will be more specific than the generic error DW gives at times.

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