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sbracons
Participant
August 10, 2020
Question

Dreamweaver installation problem

  • August 10, 2020
  • 2 replies
  • 364 views

Hi, I have a MacBook Pro 2.3 Ghz Intel Core i5 from mid 2017. I have installed and reinstalled Dreamweaver a lot of times and when I try to open the program the same message always appears: "Localized resources files could not be loaded. Please reinstall this application to solve the problem" I have the Mojave operating system installed (It also happens with the Catalina operating system). Has it happened to someone? Anyone have any idea how to solve this problem?

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    2 replies

    Nancy OShea
    Community Expert
    Community Expert
    August 11, 2020

    Please ensure your computer meets or exceeds the minimum system requirements to run Creative Cloud + all other apps you intend to use. Check each one. Keep in mind that Catalina alone requires 4 GB of RAM and 12.5 GB of HD storage.

     

    Nancy O'Shea— Product User & Community Expert
    Nayan_Kankariya
    Community Manager
    Community Manager
    August 11, 2020

    Hi,

     

    Apologize for the issue you are encountering. Could you please try the below solutions and let us know if this worked.

     

    Solution 1:

    1. Run Adobe cleaner tool. Follow steps mentioned in this page
    2. Restart your computer
    3. Retry installing Dreamweaver

     

    Solution 2:

    1. Reset Dw preferences. Follow steps mentioned in this page
    2. Restart your computer
    3. Retry installing Dreamweaver

     

    Please let us know if any of the above solutions works else we can have a remote connect session at convinient time to you for further debugging and resolving the issue.

     

    Thanks,

    Nayan

    Dreamweaver Team