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Participant
August 6, 2022
Question

Dreamweaver not responding

  • August 6, 2022
  • 2 replies
  • 150 views

I am new to this program and have an assignment due for school Sunday, the dreamweaver application opens but from the create screen nothing responds. Ive tried uninstalling & reinstalling both just the program and the creative cloud and nothing works. Please help. I am currently using the latest version of Mac OS Monterey 12.5.

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    2 replies

    Nancy OShea
    Community Expert
    Community Expert
    August 6, 2022

    Are you a paid Creative Cloud member with an active subscription to DW or Creative Cloud ALL Apps plan?

    https://account.adobe.com/plan

     

    Make sure your computer meets the minimum CPU & GPU requirements. Most Creative Cloud apps work on:

    • Windows 10 versions 21H2, 21H1, 20H2, 2004, and 1909 (LTSB branches are not supported;)
    • macOS 12 (Monterey), macOS 11 (Big Sur), macOS 10.16 or 10.15 (Catalina).

    - https://helpx.adobe.com/creative-cloud/system-requirements.html
    - https://helpx.adobe.com/dreamweaver/system-requirements.html

    Do you have full read/write access to files on the primary hard drive?

     

    Some things to try:

     

    Nancy O'Shea— Product User & Community Expert
    Community Expert
    August 6, 2022

    An assignment due on a sunday is rough.  You could try resetting preferences from this kb article and see if that helps( https://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver.html ).  But if you are re-installing it could be a deeper issue with your user account on the OS.  If this is your personal computer you could try creating a new account and launch DW and see if it persists.