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melissav69683943
melissav69683943
Participant
October 18, 2017
Answered

Dreamweaver not responding after oct2017 update

  • October 18, 2017
  • 3 replies
  • 1847 views

I just updated Dreamweaver and it was working for 10 minutes or so before the application stopped responding all together. Now every time I open it, after a minute or so it stops responding. I uninstalled and reinstalled the application and that did not help. I'm not very good with computers, just taking a web design class for my degree. Any help would be appreciated! My laptop is a dell with windows 7 on it if that helps.

    This topic has been closed for replies.
    Correct answer Divya_b_c

    I will be calling as soon as I get caught up with some work.

    Thanks


    Hi Karen,

    This issue has been addressed in the latest update of Dreamweaver CC 2018.1. Kindly request you to update to the latest version and let us know if you are still seeing the issue.

    Thanks,

    dbc

    3 replies

    K
    karend63721029
    Participating Frequently
    October 28, 2017

    I also experience Dreaweaver CC stops responding, on a NEW PC!  Intel quad 4 and excellent internet speed.  Sometimes it will load the page but not load the code.  Also sometimes when the code does load it is lined up vertical on the right side, so you can't read it. Live preview is hit and miss whether it works or not.  Very often can not open quick tags, labels for forms do not populate, css properties in properties manager are always greyed out.  Have tried all the suggestions.  Very frustrating.

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    October 28, 2017

    Did your Restore Preferences?

    Unusual behavior in Dreamweaver? Try restoring preferences.

    Are you working with valid code?

    Nancy O'Shea— Product User & Community Expert
    K
    karend63721029
    Participating Frequently
    October 28, 2017

    Yes, I restored preferences, and re-set view, cleared cache, re-boot.  Valid code?  Hard to say when I can't see it. But it was all fine for

    awhile yesterday.  Pic below,  cannot get code to load in any view.

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    October 18, 2017

    If Jon's suggestions don't help you, try Restoring Preferences.

    https://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver-cs6-cc.html

    Nancy

    Nancy O'Shea— Product User & Community Expert
    Jon Fritz
    Community Expert
    Jon FritzCommunity Expert
    Community Expert
    October 18, 2017

    I know this might sound a little "Is it plugged in..." but have you restarted the machine since installing?

    If you have, try killing the new Start Screen under Edit > Preferences > General > uncheck Show Start Screen

    I noticed it is more "internet dependent" than it was, maybe that is causing an issue (absolutely blind guess).

    melissav69683943
    melissav69683943Author
    Participant
    October 18, 2017

    That didn't work

    melissav69683943
    melissav69683943Author
    Participant
    October 18, 2017

    Nancy, I think resetting the preferences might have worked. It hasn't crashed yet and it's been a bit. So hopefully I'll have no more issues. Thank you so much!

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