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M
mikel3179860
Inspiring
September 24, 2021
Question

Dreamweaver panel is not activated opens as blank panel

  • September 24, 2021
  • 2 replies
  • 446 views

Hi Team,

 We had an issue where the applications are opened with the blank panel (i.e panel is not getting activated) sometimes. We seen one article related to this and tried the folowing in the manifest file

 

 <StartOn>
    <Event>com.adobe.csxs.events.ApplicationInitialized</Event>
</StartOn>

 

But this is not helping for Dreamweaver 2021. Please share your thoughts and suggestions to resolve this issue

This topic has been closed for replies.

2 replies

Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
September 24, 2021

Hi @mikel3179860,

I have a few questions:  

  • Is this related to an individual Creative Cloud subscription? 
  • Or is this a Teams & Enterprise edition? 
  • Or is this related to Adobe Experience Manager?

 

On individual plan, user should be signed in to Creative Cloud desktop app.

User launches Dreamweaver from their computer's desktop or Windows Start Menu.

 

Nancy O'Shea— Product User & Community Expert
BenPleysier
Community Expert
BenPleysierCommunity Expert
Community Expert
September 24, 2021

I am not sure what this has to do with Dreamweaver. Could you please elaborate?

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M
mikel3179860Author
Inspiring
September 24, 2021

The issue is panel not showing on start on, it shows as black screen. So, we tired with this event "com.adobe.csxs.events.ApplicationInitialized". But this fix is works for the other applications like Ps, Ai and An.

B
Community Expert
Ben MCommunity Expert
Community Expert
September 24, 2021

Are you saying all the side windows/panels are not opening or a specific one?

 

In these kinds of issues you could try the usual troubleshooting of deleting the filecache and recreating the user config folder found in this KB article: https://helpx.adobe.com/dreamweaver/kb/troubleshoot-javascript-errors-dreamweaver-cs6-cc.html

 

If not depending on what has happened in the installation, you may want to backup your sites in DW, if possible, and then re-install.

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