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Participant
Feb 19, 2020 4:17 PM UTC
Answered

Dreamweaver still not opening on Mac

Just downloaded Dreamweaver 2020 as part of Creative Cloud. On a MacBook running 10.15.3. Using ClamX virus scanning. Any insight into why it won't load. As per previous comments, the icon bounces, then stops bouncing. 

Then I get this:

 

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jimg10063789Correct answer
Participant
Feb 21, 2020 3:06 AM UTC

I actually downgraded to an earlier version of Dreamweaver via Creative Cloud, deleted the newest version. Then, when I launched the slightly outdated version, I updated it. That worked.

4 replies

Participating Frequently
May 13, 2020 8:50 PM UTC

This is happening to me as well. I've deleted all older versions, including preference files. I'm on Mac OS 10.13.6, there is no anti-virus running. I cannot install anything except the one version offered in Creative Cloud, version 20.1. I've uninstalled and reinstalled, tired re-starts and shut-downs, nothing is working. HELP! I need this app to work! (We're paying for the complete suite, hence, we should have access to the complete suite...)

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Nancy OShea
Community Expert
Community Expert
May 13, 2020 9:33 PM UTC

"I cannot install anything except the one version offered in Creative Cloud, version 20.1"

Dreamweaver 20.1 is the current release version.  Which version are you looking for?

 

Owing to a policy change last year, Adobe no longer offers pre-2019 versions from the CC Desktop App.  If you didn't keep older versions on your system, they are no longer accessible.  

 

Enterprise/Teams plan holders can request older versions from their IT dept admins, providing it doesn't violate internal policies.

https://appleinsider.com/articles/19/05/13/adobe-warning-of-legal-problems-if-users-keep-using-old-versions-of-creative-cloud-apps

 

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Nancy O'Shea— Product User & Community Expert
Nancy OShea
Community Expert
Community Expert
Feb 19, 2020 6:13 PM UTC

DW 2020 is indeed compatible with Catalina with these known issues.

https://helpx.adobe.com/dreamweaver/kb/known-issues-macos-Catalina.html

 

  • Did you restart your computer after installing DW?
  • Does your computer user profile have administrative level permissions?
  • Do you need to create an exception for DW in your anti-virus app?

 

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Nancy O'Shea— Product User & Community Expert
jimg10063789AuthorCorrect answer
Participant
Feb 21, 2020 3:06 AM UTC

I actually downgraded to an earlier version of Dreamweaver via Creative Cloud, deleted the newest version. Then, when I launched the slightly outdated version, I updated it. That worked.

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