Dreamweaver willnot open

Forum|Forum|1 year ago
May 13, 2024
4 replies
418 views

I bought Dreamweaver about 10 years ago. I haven't used it in about 5 years. I'm trying to open it up now. Adobe Application Manager comes up and asks for my email. I enter my email and it says I don't have an account. Chat was a dead end. Is there any tech support? Do I now have to subscribe to use it again?

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Ben M

Community Expert

If you want to check if you have an account, you can go to https://account.adobe.com and try to reset your password, but as others have said, the DW version is no longer supported and you could run into issues with re-installations. Also being that DW is in minimal maintenance, a new subscription for it is likely not good either so you may have to look for alternatives although with Mac OS 10.13, your options will be quite limited there as well and it might be time for an upgrade all around.

Nancy OShea

Community Expert

LOG-IN below to your online Adobe Account.

If it was registered, there should be a record of it -- product version & serial number.

https://account.adobe.com/products

Nancy O'Shea— Product User & Community Expert

Nancy OShea

Community Expert

1. Reactivation of legacy products may not be possible anymore due to aged-out activation servers.

2. 10 year old web software is obsolete & unsupported. The web & devices people use now have changed too much.

MODERN CODE EDITORS:
-- Adobe Dreamweaver CC - https://www.adobe.com/products/dreamweaver.html
-- Codespaces (free, browser-based) - https://github.com/features/codespaces
-- Nova (Mac only, formerly called Coda) - https://nova.app/
-- Pinegrow - https://pinegrow.com/
-- Sublime Text - http://www.sublimetext.com/
-- Visual Studio Code (free) - https://code.visualstudio.com/
-- Wappler ~ Visual Web App Builder - https://wappler.io/

Hope that helps.

Nancy O'Shea— Product User & Community Expert

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Lee37371991lpi4Author

Participant

It's opened up before on this computer. dreamweaver 12.0.0.5808 OS 10.13.6

Nancy OShea

Community Expert

@Lee37371991lpi4,

MacOS 10.13 (High Sierra) is a very old OS, 6 versions removed from the current one. Apple ended support for it in early 2021. 😓

I'm relunctant to suggest reinstalling because 1) your system is quite old and 2) I can't guarantee legacy CS6 can still be activated. This might all be for naught.

Adobe CS Cleaner Tool for Installation Problems.

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

Nancy O'Shea— Product User & Community Expert