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Green_and_Blue
Known Participant
Apr 25, 2018 6:58 AM UTC
Answered

DreamweaverMX2004

My dreamweaverMX2004 will not open. It shows a panel, suggesting to open by phone,  While showing the correct DWD product number. Then click on next and I get a phone number in the US (+1 418 832 7060). The number is supposed to provide a number to be entered, but the provided number turns out not to be registered. Is there someone in ?? who can assist me so I can use the dreamweaver product which I have been using for may years? Please email me on [personal info removed by Mod] Your assistance will be appreciated. Kind regards, Chris

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    John Waller
    John WallerCorrect answer
    Community Expert
    Apr 25, 2018 9:56 AM UTC

    5 replies

    John Waller
    Community Expert
    John WallerCommunity ExpertCorrect answer
    Community Expert
    Apr 25, 2018 9:56 AM UTC
    Green_and_Blue
    Known Participant
    Apr 25, 2018 11:11 AM UTC

    Hi John,

    Thank you for the prompt response.

    While what you state is happening, there are some subtle differences:

    When opening Dreamweaver this is my start screen to which I answer yes:

    app use.jpg

    Followed by

    Macromedia 2.jpg

    Followed by:Macromedia 1.jpg

    My location is Australia, then I click on continue and get:

    Macromedia.jpg

    When I go to the internet link the following comes up – this now also comes up after the first screen shot with the Green mast head.

    trial period.jpg

    Another screen is serial number.jpg

    Click on Continue and it tells me: Activating, please wait,

    Activating.jpg

    but nothing seems to happen and the screen jumps back to:

    Unable to connect.jpg

    Then I try the phone but the number seems to be invalid. If I sound confused then that is correct.

    If you can assist that will be much appreciated. It is late evening now in Australia, so I don’t expect to be able to come back to you till tomorrow.

    Best regards,.

    Chris

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    BenPleysier
    Community Expert
    Community Expert
    Apr 25, 2018 12:25 PM UTC

    Images cannot be seen. Apparently you cannot upload images using your smart phone.

    As a side-note, both John and I are from Oz. I am in celebration mode, good old Collingwood are back in the eight.

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