Inspiring

Question

DW 18.2 MAC Keychain Password issues NOT RESOLVED

Forum|Forum|7 years ago
August 8, 2018
2 replies
525 views

This is become a huge problem for me as I cannot access client's sites using DW 18.2 also tried with an old DW 6 and still cannot. It seems that DW does not save the passwords. I cannot keep doing this, can someone give me an update on this situation PLEASE?

This topic has been closed for replies.

Kratika Agarwal

Community Manager

Community Manager

Hi,

This issue is fixed in 18.2 for Dreamweaver update from versions other than 18.0 to latest Dreamweaver version 18.2.

However, the issue still exist if we update Dreamweaver 18.0 to Dreamweaver 18.2.

Please refer to known issues document: Known issues in the 18.0 and 18.1 releases of Dreamweaver CC

Thanks

matthewdeeAuthor

Inspiring

This situation is still NOT resolved. This is what I did so far:

REMOVED /the site from the Manage Sites area

Re did the site in the area re did the cache and I get an error "AN FTP error occured"

If I go to Manage sites and click servers the information is blank , If I re enter the information ONLY then am I able to connect.

if I remain in DW and click in and out of manage sites the info is STILL THERE

but if I close out DW and open the site and go to manage sites the user and password is blank

????????

I'm in 18.2 Mac

Community Expert

Community Expert

Run the CC Cleaner tool to remove all DW versions off your system followed by a reinstall of DW 18.2.

Use the Creative Cloud Cleaner Tool to solve installation problems

Nancy O'Shea— Product User & Community Expert

Community Expert

Community Expert

I'm not sure if you're asking about Mac passwords or the FTP log-in credentials for your remote server.

If it's the latter, are you certain you have the correct log-in details?
Did you try creating a new site definition and deleting the old one?
Can you connect to remote server with a dedicated FTP client like Filezilla?

Nancy O'Shea— Product User & Community Expert