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Inspiring
August 8, 2018
Question

DW 18.2 MAC Keychain Password issues NOT RESOLVED

  • August 8, 2018
  • 2 replies
  • 525 views

This is become a huge problem for me as I cannot access client's sites using DW 18.2 also tried with an old DW 6 and still cannot. It seems that DW does not save the passwords. I cannot keep doing this, can someone give me an update on this situation PLEASE?

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    2 replies

    Community Manager
    August 9, 2018

    Hi,

    This issue is fixed in 18.2 for Dreamweaver update from versions other than 18.0 to latest  Dreamweaver version 18.2.

    However, the issue still exist if we update Dreamweaver 18.0 to Dreamweaver 18.2.

    Please refer to known issues document: Known issues in the 18.0 and 18.1 releases of Dreamweaver CC

    Thanks

    Inspiring
    August 9, 2018

    This situation is still NOT resolved. This is what I did so far:

    REMOVED /the site from the Manage Sites area

    Re did the site in the area re did the cache and I get an error "AN FTP error occured"

    If I go to Manage sites and click servers the information is blank , If I re enter the information ONLY then am I able to connect.

    if I remain in DW and click in and out of manage sites the info is STILL THERE

    but if I close out DW and open the site and go to manage sites the user and password is blank

    ????????

    I'm in 18.2 Mac

    Nancy OShea
    Community Expert
    Community Expert
    August 9, 2018

    Run the CC Cleaner tool  to remove all  DW versions off your system followed by a reinstall of DW 18.2.

    Use the Creative Cloud Cleaner Tool to solve installation problems

    Nancy O'Shea— Product User & Community Expert
    Nancy OShea
    Community Expert
    Community Expert
    August 8, 2018

    I'm not sure if you're asking about Mac passwords or the FTP log-in credentials for your remote server.

    • If it's the latter, are you certain you have the correct log-in details? 
    • Did you try creating a new site definition and deleting the old one?
    • Can you connect to remote server with a dedicated FTP client like Filezilla?
    Nancy O'Shea— Product User & Community Expert