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DavidSteinDesign
DavidSteinDesign
Participant
October 23, 2017
Question

DW 2018 freezing when updating site cache

  • October 23, 2017
  • 3 replies
  • 2769 views

I'm using ExpanDrive to access content on an Amazon Cloud Drive account. It basically mounts the cloud drive to appear as if it's a local drive.

Prior to the update, DW '17 was able to work with ExpanDrive.

After updating, whenever the site cache has to be re-created, it gets stuck and either maxes out CPU processing or freezes and activity monitor reads, "Dreamweaver not responding".

After some trouble shooting, it seems that if I can disable the site cache, it doesn't get hung up but then I'm unable to "get" files from the remote site (connection tested and it's successfully connected). Also, it takes a long time for the interface to respond... it then appears there is some latency to placing cursor and when I can begin typing in documents. Scrolling also appears effected by the cache being disabled.

I have also re-set the prefs for DW 18 when starting it up which didn't help much.

Running OS X Sierra 10.12.6 (16G29) on a macbook pro w/ 16 GB ram.

Any suggestions or others w/ similar issue?

This topic has been closed for replies.

3 replies

A
Adobe Employee
ayushrathi
Adobe Employee
October 30, 2017

Hi David,

I tried having files on Amazon Cloud Drive and Google Drive as well but was unable to recreate it.

Could you please let us know the number of files that were there in the site you were trying to access.

Thanks and Regards

Ayush Rathi

A
Adobe Employee
Abhijit Apte
Adobe Employee
October 24, 2017

Hi David,

I tried having files on Amazon Cloud Drive as well as Dropbox and was unable to recreate this at my end.

Would you help us with the following information -

Select Dreamweaver process in Activity Monitor and select View>Sample process

pziecina
pziecina
Legend
October 23, 2017

Dw is known to have problems when used with files not on the local drive. Mounting a cloud drive as a local drive does not unfortunatly make it a local drive, as it is still not part of the OS's set up.

When you are experiancing cursor or function lag, this can also be caused by working with a none local drive.

B i r n o u
B i r n o u
Legend
October 24, 2017

hello Paula,

I had a lot of trouble , as describe, I mean experiancing cursor of function lag, DW hanging and not responding anymore until that I force to quit... and I was on pure loca Drive, and hard drive physically SATA connected...

now since quite a while I'm working on a remote synology server system as local drive for the entire studio and projects... that doesn't work certainly not better ... but especially not worse

pziecina
pziecina
Legend
October 24, 2017

Hi Birnou,

The problem with pure cloud drives as opposed to physical drives attatched to a personal router, is that the first is operating entirely over the internet, and only giving the appearance of of being mounted as a local drive. It is subject to all the problems of having to work over an internet connection, with all the latency and connection problems associated with an internet connection.

A 'local' drive attatched to a router has been reported as still giving problems with Dw2017, and when i checked using Dw2018 i still had problems, but not as bad as with a 100% remote/cloud drive.

I'm not certain if Dw is using it's file recovery feature over the internet when 'saving' the recovery file, when using a pure cloud drive could be causing the problems, but it may be worth the Dw team checking, as that may make the problems of performance in such a set-up worse.

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